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Custom Color Set
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66,713 Verified Client Reviews |
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Fantastic colorColored my roots this afternoon and it’s so natural. I have bleached hair mostly in front and just wanted a light natural brown to cover my roots and cover gray as well. My roots were to blonde until they grew out the lovely gray and dark brown. This is my first time using and it was super easy and so far very happy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Hair color!I really liked the color!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDinorah - We’re pleased to hear that you’re enjoying your custom blended hair color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Disappointed by product and not happy I had to wait for order.I followed the company's instructions, except I left the hair dye on for more than 30 minutes, because it was not coloring the grey roots. The roots and 2" down turned a light golden to a white. Grey I guess was gone. I normally dont use the shampoo or conditioner, because a career hair salon person told me it strips the hair of color, when you use it and guarantees the company you purchased it from to stay in business when you have to buy more. But your cleaning hair products were awesome!! It made my hair so soft. I might order that shampoo and condition in the future, but cancel any coloring. Thank You 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia K. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! Your eSalon Team |
GreyI followed very carefully the steps by step instructions on how to cover my grey hair and at the end on how to use the leftover but apparently my grey hair wasn't covered. The color on my grey hair became light brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMagna S. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. Your eSalon Team |
My color explodedIt was sitting in room temperature and exploded and started bubbling 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAzaiah J. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! Your eSalon Team |
HorribleI bought a custom brown color and highlights. It turned out awful!!!! Now I have orange streaks in my hair even after the toner. I will never buy from you again!!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBeth D. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong color!Kit was nice and customer service was great! Except it took 7days to finally ship and the color was way to dark . The shampoo and conditioner was not enough and not good quality. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMindy A. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! Your eSalon Team |
Not as good as it appearsThis color is not any better than a great many drugstore brand hair colors. The color they show in video was done in a salon. They sent a "free" one with my original order but it must have been a "one off" mix!! I need to get a brown color at the store to cover up the orangey red I was left with!! (Took pix but cannot post here) It also does NOT cover grey. I still have a lot showing. Sorry but this is not worth the money. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJenn R. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. Your eSalon Team |
SpectacularAfter all of the tens of thousands of dollars and hours I’ve spent sitting in a chair looking like an 80’s antennae full of foil in a room surrounded by snarky people I don’t know, I feel like I’ve found heavenly redemption. My hair looks TERRIFIC. The color is BY FAR better than any I’ve paid anyone else to put on. To be fair, the highlights are probably my favorite part because I was able to apply them where I WANTED THEM, not where someone else arbitrarily thought they should go. Maybe this result is due to the fact that I’ve watched it done SO MANY TIMES...there has to be value in that...however the base color was mixed phenomenally. And I mean that. Really super job. I’ve received compliments ever since our debut together, eSalon!!! LOVE LOVE LOVE I can’t imagine drugstore color could approach what eSalon offers, and I know for a fact I can’t do at Sally Beauty what my colorists at eSalon have done after seeing a simple selfie...I love the service, embrace the product and brand, and am proud to represent all that eSalon is about! 337 of 362 people found this review helpful. Did you? |
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I love this product and the fact that I don't have to go to the store.I love this product! I'm working with the colorist to get just the right color. But I'm certain that we will get there. I love that it is delivered to my house and I don't have to hunt the stores my "my color". Very convenient and easy to use! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLyn - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |