66,713 Verified Client Reviews |
|
Sort by: |
perfect colorWith the change in seasons, I requested an adjustment to my hear color. The team was efficient and sent me a beautifully updated color. Their products are affordable, and deliver real results. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsPaula - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love this!My color was perfect and so easy to do. And, I love that it was made for me, so it wasn’t like store-bought boxed colors that have a lot of ingredients that damage your hair. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsBetsy - Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
Great colourThe new colour is great, I really love it but the formula seems much thicker and was very difficult to squeeze out of the bottle 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsJordan - We're truly sorry that you had issues with your application. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I love it!!!!!I love the color and many people have given me alot of complements .....but the only thing is that I have alot of hair and very long .....I need two bottles of each roots and end.....because last time I was short to do my ends......but I still will recommend it 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsSandra - We’re pleased to hear that you’re enjoying your Custom Color! We truly value everything our clients’ say and will pass your message along about needing more color. We hope to continue helping you find hair perfection! |
Don't expect a true customizationBe prepared to think thru the process for yourself. Its advertised they work with you and give u direction but they do not. I bought into this theory now my roots are one color and the length of my hair is another. 1 of 1 people found this review helpful. Did you? |
|
|
Response From Our ExpertsSusan F. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! Your eSalon Team |
Custom color setThe color is wonderful. My hair is very thick and curly. I did not have enough with just one bottle. There was no way to get another bottle while doing my hair. I have always used two bottles when coloring my hair. Disappointed with amount. Would love to be able to get a bottle this is a little bit larger. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsKim S. - We’re so sorry to hear that you were disappointed by the amount of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. Your eSalon Team |
Not what I asked for or neededToo brown 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsJennifer S. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. Your eSalon Team |
AceMy husband puts it on for me, it is absolutely fool proof. Great stuff! 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsGene - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom blended hair color. We look forward to the next opportunity to delight you! |
Love this product!I use this product in between my regular 12 week hair appointments and not only love saving the money but the color is a perfect match. My hairdresser told me not to tell anyone about it because it could put her out of business! 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsJennifer - Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
Beautiful colorLove the color. I received many compliments. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsMargaret - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |