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Custom Color Set
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66,637 Verified Client Reviews |
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Wrong color!Kit was nice and customer service was great! Except it took 7days to finally ship and the color was way to dark . The shampoo and conditioner was not enough and not good quality. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMindy A. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! Your eSalon Team |
Not as good as it appearsThis color is not any better than a great many drugstore brand hair colors. The color they show in video was done in a salon. They sent a "free" one with my original order but it must have been a "one off" mix!! I need to get a brown color at the store to cover up the orangey red I was left with!! (Took pix but cannot post here) It also does NOT cover grey. I still have a lot showing. Sorry but this is not worth the money. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJenn R. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. Your eSalon Team |
SpectacularAfter all of the tens of thousands of dollars and hours I’ve spent sitting in a chair looking like an 80’s antennae full of foil in a room surrounded by snarky people I don’t know, I feel like I’ve found heavenly redemption. My hair looks TERRIFIC. The color is BY FAR better than any I’ve paid anyone else to put on. To be fair, the highlights are probably my favorite part because I was able to apply them where I WANTED THEM, not where someone else arbitrarily thought they should go. Maybe this result is due to the fact that I’ve watched it done SO MANY TIMES...there has to be value in that...however the base color was mixed phenomenally. And I mean that. Really super job. I’ve received compliments ever since our debut together, eSalon!!! LOVE LOVE LOVE I can’t imagine drugstore color could approach what eSalon offers, and I know for a fact I can’t do at Sally Beauty what my colorists at eSalon have done after seeing a simple selfie...I love the service, embrace the product and brand, and am proud to represent all that eSalon is about! 337 of 362 people found this review helpful. Did you? |
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I love this product and the fact that I don't have to go to the store.I love this product! I'm working with the colorist to get just the right color. But I'm certain that we will get there. I love that it is delivered to my house and I don't have to hunt the stores my "my color". Very convenient and easy to use! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLyn - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Excellent colorI love the color and shine that I get from the color. It's very easy to use and I like the fact that if I have a question or need advice that I can contact the eSalon team anytime and they will answer. Great customer service. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeresa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love this colorWorks longer than other brands. Color is perfect. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMonica - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy coloring! |
Love love love eSalon!This was my 98th order in 6 1/2 years with eSalon and I cannot be happier with them. Their color covers well, looks natural and is easy to use. My hair is in great condition after using their coloring. I use a root/all over color and then every few weeks use their highlighting kit for subtle highlights. Usually highlights make my hair fragile and I experience breakage. But eSalon's highlighting kit is easy on my hair. Their color consultants have been great to work with when I've wanted a change in color. Easy, affordable and great results all around! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTheresa - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
SagrarioAmazing!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSagrario - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Amazing!There was good communication and I was able to get the colour I wanted, even if my hair was INSANE(faded to patches of blonde, blue, pink, purple, and silver). Will order again in the future! Thanks! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEffy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great colorThis was super easy to use. The color came out really pretty- but just a little darker than I had Expected. Overall satisfied though! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexis - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |