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Custom Color Set
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66,637 Verified Client Reviews |
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Don't expect a true customizationBe prepared to think thru the process for yourself. Its advertised they work with you and give u direction but they do not. I bought into this theory now my roots are one color and the length of my hair is another. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSusan F. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! Your eSalon Team |
Custom color setThe color is wonderful. My hair is very thick and curly. I did not have enough with just one bottle. There was no way to get another bottle while doing my hair. I have always used two bottles when coloring my hair. Disappointed with amount. Would love to be able to get a bottle this is a little bit larger. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim S. - We’re so sorry to hear that you were disappointed by the amount of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. Your eSalon Team |
Not what I asked for or neededToo brown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer S. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. Your eSalon Team |
AceMy husband puts it on for me, it is absolutely fool proof. Great stuff! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGene - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom blended hair color. We look forward to the next opportunity to delight you! |
Love this product!I use this product in between my regular 12 week hair appointments and not only love saving the money but the color is a perfect match. My hairdresser told me not to tell anyone about it because it could put her out of business! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
Beautiful colorLove the color. I received many compliments. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMargaret - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Fantastic colorColored my roots this afternoon and it’s so natural. I have bleached hair mostly in front and just wanted a light natural brown to cover my roots and cover gray as well. My roots were to blonde until they grew out the lovely gray and dark brown. This is my first time using and it was super easy and so far very happy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Hair color!I really liked the color!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDinorah - We’re pleased to hear that you’re enjoying your custom blended hair color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Disappointed by product and not happy I had to wait for order.I followed the company's instructions, except I left the hair dye on for more than 30 minutes, because it was not coloring the grey roots. The roots and 2" down turned a light golden to a white. Grey I guess was gone. I normally dont use the shampoo or conditioner, because a career hair salon person told me it strips the hair of color, when you use it and guarantees the company you purchased it from to stay in business when you have to buy more. But your cleaning hair products were awesome!! It made my hair so soft. I might order that shampoo and condition in the future, but cancel any coloring. Thank You 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia K. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! Your eSalon Team |
GreyI followed very carefully the steps by step instructions on how to cover my grey hair and at the end on how to use the leftover but apparently my grey hair wasn't covered. The color on my grey hair became light brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMagna S. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. Your eSalon Team |