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Custom Color Set
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66,713 Verified Client Reviews |
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Love the colorI love the color and have followed all directions and it doesn’t seem to last as long as I would like. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatherine - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Color stayingAlready my color has faded. The ends are already brown. The instructions were hard to under stand. It should have left the ends stay in longer. I had my whold head with color fro only 10 min. Twice I have not liked this color. Very exspensive. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMONICA P. - We’re so sorry to hear that you were disappointed by the results of your color application and your personalized instruction. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Too lightColor made my grey roots too light and didn't give any shine like my past colors. Had to switch back to a darker color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa I. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedI colored my hair Dec 1 & today is 17th...it is lightening up where you can see my scalp & part more. I was hoping your color was going to be better than over counter...more vibrant & last longer color but that is not the case. I want off the mail list please. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right. Keep an eye on your inbox for more details. |
Love my red!Beautiful red hair color. Wish the root bottle would have taken better to my gray roots. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina D. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not entirely meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Always willing to change orderEsalon colorists are very accommodating. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPat - Thank you for the kind feedback. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Love thisThis is so much better then the drug store. They adjusted my color until it is perfect for me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon Hair Color and your great results! We appreciate you sharing, and Happy Coloring! |
This product has been great!I have used this product twice now and really like it. It lasts a long time too, like 6 weeks or more. I will continue to use it. It's also very easy to apply. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your Customized Hair Color! We look forward to hearing from you again in the future! |
Even my hairdresser likes it!Love this product! I've had nothing but compliments about my hair after signing up with eSalon. They picked a great winter color for me. Even my regular hairdresser commented, "This is a great color!" 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results. We look forward to blending your next color soon! |
It’s the best!Everything about this product is wonderful from how easy it is to apply to the way It looks and feels afterward. It also stays in better than any store bought hair color l have ever used. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatti - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |