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Custom Color Set
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66,637 Verified Client Reviews |
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Colour change a success!I asked for a colour change to be a little bit lighter, and I was very pleased! 0 of 0 people found this review helpful. Did you? |
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Love It!!!!I love my color, my hair feels so healthy 0 of 0 people found this review helpful. Did you? |
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Great Color!I love the color! Covered all the grey! Thank you eSalon! 0 of 0 people found this review helpful. Did you? |
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Great colorGreat quality 0 of 0 people found this review helpful. Did you? |
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Best Quality Ever!The instructions are easy to follow. It mixes easily. I did not notice a strong odor during or after application. The grey coverage is good. The color was a perfect match to my hair. My hair was shinny & soft after coloring. I did not notice fading between application's. It is salon quality and a great value. 0 of 0 people found this review helpful. Did you? |
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Exactly what I've been looking for!I cannot say enough about my personalized color! It was so easy to apply and I've gotten so many compliments. Nobody can believe that I am a natural blonde not a brunette. So happy I found eSalon and am telling everyone! 0 of 0 people found this review helpful. Did you? |
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Horrible color, multiple horrible colorsUPDATE: Filed complaint, sent another horrible product (should've been supplied 1st time) that I DID NOT WANT. Had cancelled after 1st disaster-NOW I'M RECEIVING MORE SHIPMENTS. I HATE THIS SCAM COMPANY THAT RUINED MY HAIR. I want unenrolled and money returned. DO NOT USE THIS COMPANY. What a disaster. Had light copper/orange hair (pictures provided), asked for same..and no burgundy/coppers. This apparently means mahogany and dark red to Esalon. Shocker, it’s burgundy/dark pink/brown. Roots horrible pinkish burgundy, rest of hair (not enough solution to cover) streaked, dull, and, yup, dark burgundy. Additionally, hair fell out in chunks. Washed several times to tone horrible red, only half lightened. Event coming up, what a nightmare. Can’t discuss with esalon, as customer service unavailable or closed during operating hours x3 days. Clearly didn’t read my color requests, easier to use box salon. At least can gauge colors. Horrible, ugly, false advertising. Looks cheap, dull, dry, splotchy, and tacky color. No copper tones whatsoever. 0 of 0 people found this review helpful. Did you? |
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Too RedEvery colour I have had I have asked that a little more ash should be added to get rid of the red. This last colour was redder than ever and I shall not have any more. I can buy colours in the supermarket that go too red on me. Shame. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPam D. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Completely unsatisfiedI was really looking forward to receiving this product I was pretty excited. It burned my scalp it was extremely strong way stronger than any box kit I've ever had from the store I couldn't breathe I had to open all my windows which really didn't help since it was raining out my color came out dull and disgusting the ends were lighter than the rest of my hair which I've never experienced. I will not be purchasing this product again. I did go and buy argan oil developer and argan oil hair color from Sally Beauty Supply and it is the best I have ever used. No burning no disgusting smell no ammonia. Thanks for nothing I will say I'm very grateful that the other hair dye Argan Oil saved my hair after using your product otherwise I'd be demanding my money back. I didn't take any photos cuz who the heck wants to take a photo of themselves looking like that. I just quickly wanted it gone. I understand I may be the exception to the rule and other people may love this product and I think that's great and I'm happy for them and I'm sad that it didn't work for me. The idea of mail-order hair color is great so from now on I will order mine from Amazon and it'll be the argan oil that I prefer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLindsey - We’re so sorry to hear that you were disappointed by the results of your color process and end result. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Had trouble washing it outI like the color and the packaging but the solution was waxy in my hair and it took me 3+ washes to get it out. I had to use a harsh shampoo and really lather up. Rinse and repeat X3 and finally I was back to normal. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMeg B. - We’re so sorry to hear that you were disappointed by the texture of your color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |