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Custom Color Set
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66,736 Verified Client Reviews |
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Great product!!This is a great product and program. Don’t have to worry about going out and buying hair color or stress about going to a salon. I love it!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSobhini - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
ConvenientNice colour 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - We’re pleased to hear that you’re enjoying you Custom Color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Perfect colorFirst co. that has ever got my color right. Love you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
Great colorI had been using eSalon Medium Ash Brown because even though I have medium brown hair, I also have a red cast especially on the top in the sun & Ash helps cut red. I have a little gray on top, which is very stubborn & really hard to cover. In fact, I still had grays popping through & a red cast. I talked to eSalon before I ordered again & explained what problems I was having & she suggested changing to Medium Brown & they would also make other changes to the neutralizer etc... to help with the red cast & the stubborn grays. Well, I colored my hair & am happy to say I have NO GRAYS showing through. The overall color is a little lighter than I was hoping for. I didn't see red showing through, but I do see lighter brown & I'm using the Toner Mask every other time I shampoo (with color safe shampoo & conditioner) so I'm hoping I don't see red come back as time goes on, because I noticed my hair is lighter brown after one shampoo & condition (for treated hair) & Toner Mask which was recommended to me instead of Tint Rinse. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJill - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Lola's hairI like the product but I think I want to chage the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDolores - Thank you for your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not for me, makes grays look brassyNot for me, makes grays look brassy 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsGeri - We’re sorry that you were unhappy with the results of your recent order. Your colorist will review your comments and adjust the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. We've also emailed you, please check your inbox! |
Not for meI've been coloring my own hair for years. This color was nice but it did not cover my gray all the way. I followed your directions. I will go back to my own hair color. Plus there was way too much waste. I have short hair and I can't justify throwing away the leftovers. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsChriss - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Results didn’t cover all greysFollowing the 30 minute directions, the greys did not seem to cover as well as previous applications. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLindsey S. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eyes out for an email from us shortly. |
DryLeft my hair dry 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatherine: - We are sorry to hear that your hair came out dry after using our products. We have just emailed you to help you further. |
Not color I wantI want more violet and it's not there 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanet - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |