|
Custom Color Set
|
66,637 Verified Client Reviews |
|
Sort by: |
|
horribleI don’t know what happened to my color this time it came out orange and the grays were not covered fully. I am very disappointed 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSonia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
colorI was told my hair was too dark to do dark blonde , so i decided to go “ a few shades lighter “ than my hair ( which was one of the options they gave me ) and i cannot see any difference in the color of my hair at all. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsValerie A. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
LoveLove the ability to do my hair on my schedule! Subscription is easy to manage and adjust and e salon is fantastic about sending reminders!!!! 0 of 0 people found this review helpful. Did you? |
|
Loving it!The color is perfect! Very easy to do yourself. 0 of 0 people found this review helpful. Did you? |
|
Just what I needed!Stephanie S. Did a great job interpreting what tools I needed to get back to my natural color & cover my grey. I'm impressed. Thank you Stephanie. 0 of 0 people found this review helpful. Did you? |
|
Fabulous hair colorI love my color. So much shine and so natural looking!! I highly recommend this product. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJanice - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
my colorI received the color I wanted! I’m very pleased with it. I’ll be ordering more! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsThanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
it was to red i like a more medium auburn colori like med auburn color 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSheila - We’re sorry to hear that you were unhappy with the results of your custom color. We have reached out to you via email to further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Didn’t cover my gray hairI have been so impressed with your products until now. I am so bummed I spent all that time coloring my hair to have my grays not covered! 😢 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSara - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
AllergicMy head started tingling and burning and I want to cancel but it's an endless circle and there is no one to get in touch with. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSusan K. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that our color caused you an allergy. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |