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Custom Color Set
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66,637 Verified Client Reviews |
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Not for me, makes grays look brassyNot for me, makes grays look brassy 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsGeri - We’re sorry that you were unhappy with the results of your recent order. Your colorist will review your comments and adjust the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. We've also emailed you, please check your inbox! |
Not for meI've been coloring my own hair for years. This color was nice but it did not cover my gray all the way. I followed your directions. I will go back to my own hair color. Plus there was way too much waste. I have short hair and I can't justify throwing away the leftovers. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsChriss - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Results didn’t cover all greysFollowing the 30 minute directions, the greys did not seem to cover as well as previous applications. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLindsey S. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eyes out for an email from us shortly. |
DryLeft my hair dry 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatherine: - We are sorry to hear that your hair came out dry after using our products. We have just emailed you to help you further. |
Not color I wantI want more violet and it's not there 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanet - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Love itBut it has too much ammonia.. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLilliebeth - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve it. Please let us know if there is anything else we can do to help! |
Love itI'm really happy with the color, it looks so pretty in the sun, I also have lots of shine in my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVanessa - Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
Works greatThank you for your help! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRenee - Thank you so much for sharing your joy with us! We are glad to hear you love the outcome of your hair. Happy Coloring! |
Great productColored my hair for years and the results of this product are wonderful. There are highs and lows so that it looks naturally highlighted. Beautiful! The only negative is the smell, but it's worth it for the end result! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing, and Happy Coloring! |
Hair colorEasy to use and very good quality 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - We're are so happy you are loving your Customized Hair Color! We look forward to blending your next color soon! |