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Custom Color Set
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66,655 Verified Client Reviews |
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I feel amazing-AGAIN!!I have been using this product for a year now and it NEVER disappoints! I did a slight change in the color this time for winter and I love it! I am so happy with this service. It is as good as salon color at a fraction of the cost. 0 of 0 people found this review helpful. Did you? |
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Hooked!Absolutely LOVE the color I ended up with! Coverage was outstanding. The customer service is amazing as well! 0 of 0 people found this review helpful. Did you? |
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I Love this hair color system!It is easy, efficient, precise & comes out Beautifully!!! 0 of 0 people found this review helpful. Did you? |
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BrilliantBrilliant 0 of 0 people found this review helpful. Did you? |
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Great colorThey have done great on forming color I requested. 0 of 0 people found this review helpful. Did you? |
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PerfectAfter a little adjustment my color came out perfect, I absolutely love it! 0 of 0 people found this review helpful. Did you? |
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too much auburnI wish there to be a little more blond and less auburn. I love how wonderful it covers and how silky my hair feels for weeks. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Michelle - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
ColorGreat color. The color didn’t stay though. Seemed more like semi-permanent. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Brittany - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Gray hairHi, I’m really happy to chose you. You are very organized and great customer service but I still am not happy with my gray hairs. The colors dose not cover my gray hair very well. I do follow the Constraction but still doesn’t work!! Is there any recommendations?!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Zara - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Beautiful color, Nasty smellI love the color, but am unable to use due to it’s high ammonia smell. Get rid of the ammonia and I’d consider coming back. However, nobody responded to me when I cancelled my auto order due to the ammonia content, so, I don’t think I’ll be back ordering any time soon. Too bad because the color was spot on. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShelley - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |