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Custom Color Set
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66,736 Verified Client Reviews |
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Dark red/brownI love the color but the developer was the wrong consistency 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsApril - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color still too brassyI had requested a color change because there was a lot of red in my color. My next order still pulled some red in my hair. It was a little brassy. I had requested a neutral color but obviously did not receive an appropriate change in my custom color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCathy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not greatThe end product was an ash brown, not what I was expecting. It may due to the fact I had gone grey for a few years and this was the first color. I’ve ordered from salon in the past and have been very pleased. I ordered a tint rinse to get me through to the next color, I am hopeful the next time will be great! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJacqueline - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Too darkEither I’m getting more white hair or something, but the color is too dark on me and makes me look bleached out in skin tone now. My husband noticed it first, so that means something. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRuth - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
So happy with this wonderful productI have received several shipments and I couldn't be more pleased. The color is perfect and it covers my gray much better than the store brands. It is a little pricier than I would typically choose to spend but the quality is so great I feel it is more than worth the price 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great color matchLove the fact that I no longer need to make a store run only to find out, the store is out of my color. Also, the color match is perfect. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarlene - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Loved how it came out!I am a mom and I don't live near family to help watch the kids for me to get my hair done. I am so happy I could find a color that makes my hair feel like I left the salon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCourtney - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect colorColor was just right 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love this!This product is easy to use, friendly on the skin and pleasant smelling. My hair looks like I went to the salon with out the hassle of appointments and cost. I recommend this to anyone who wants a great look from the convenience of their home 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTerrie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love itI must say I am so surprised at the color you matched for me. I love it, and how fresh the color stays. If I need to change any thing it’s easy to do. I love I can get the kit as often as I need. Thank you for what you do. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLenora - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |