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Custom Color Set
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66,934 Verified Client Reviews |
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Colour and condition improvedHaving dyed my hair for over 20 years with box dyes where the colour never lasted longer than 2 weeks before seeing the regrowth and the condition of my hair getting worse, i decided to try the custom colour set. I've only used the custom colour set twice and the colour is lasting 4 to 5 weeks and the condition of my hair has vastly improved. I definitely wouldn't go back to using my old box hair dyes as paying the extra for the custom colour set is worth.the additional cost. Everyone gets a personal colourist who makes sure everything is OK and to give advice. Everything is delivered and I can change the number of weeks in which I want the next purchase or request to have it sooner all online. Overall a great service. 6 of 6 people found this review helpful. Did you? |
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Nailed itNatural reds are hard to duplicate, but after several modifications, eSalon colorists nailed it. 0 of 0 people found this review helpful. Did you? |
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Great color since 2020Started using during COVID. Over the last 3 years, I have periodically made changes to my color just to switch it up a bit. This product is easy to apply. The color is rich and lasts as long as a salon color application. I receive lots of compliments, including from my hair stylist. Will continue to use. 10 of 10 people found this review helpful. Did you? |
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Perfect brownThe color is lovely with warm tone, it covers very well my greys and it's gentle to my hair and my scalp 😍 I struggled for a long time to find "my brown"( usually it was too light or too dark and it faded quickly) and now I feel likes myself. Thank you 7 of 8 people found this review helpful. Did you? |
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Trust the processI was super nervous about the color when it arrived and mixed it. It looked like a dingy gray and when I applied to my roots it looked really really dark. OMG. So impressed. The color is absolutely perfect. Better than what my stylist does. I am obsessed with my colorist ♥️ she nailed it!!! 4 of 4 people found this review helpful. Did you? |
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Salon results at homeAbsolutely love this company, the colour is great. The detail and in depth consultation to achieve your desired hair colour is incredible. Thank you for giving me salon hair on a budget. 2 of 2 people found this review helpful. Did you? |
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Love the colorMy color bottle for the ends wouldn’t open, had to drill a hole in the bottle, lost a lot of the pigment but it still came out almost perfect 0 of 0 people found this review helpful. Did you? |
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Failed schedule deliveryI requested every 4 week renewal and I am still waiting for my order after 5 weeks. Extremely disappointed. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HorribleMight just as well get a hair dye from Poundland from blond ash to red head not what I expected 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDonia - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate your feedback and look forward to helping you reach your desired color! |
Not coveringStill not covering my gray hair 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |