66,655 Verified Client Reviews |
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Better adjustmentThis new color covers better 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarmen - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
First trySo with any first time experiment, the end result is anticipated but there is always a bit of trepidation, especially when it comes to at home hair color. I held onto my box for 4 months before trying it. I was always short on time and let's face it, I was intimidated by all of the stuff in the box. I was used to one bottle and one pair of gloves. I also had a hard time sectioning my hair so I wound up making long ponytails and coloring that way. Most of the grey came out but I missed a couple strands in the front. But I'm happy with the end result. My hair is soft, and the color is pretty much what I thought it would be. I'll definitely use this service again and won't be so nervous next time. 0 of 0 people found this review helpful. Did you? |
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Glorified grocery store box colorThis really isn’t any better than a store bought grocery store color. Smells terrible and damages hair. Avoid it. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No changeI asked for more copper in my color and I received the same color 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
RootsI just did my hair maybe 2 weeks ago, maybe even less and my roots are gray already. I don't know what is going on lately but I might as well go pay $10 at a beauty store instead of $27 @ month. Very disappointed!!! I may even cancel at this point.... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Excellent!Amazing product! 0 of 0 people found this review helpful. Did you? |
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Looks great!Have not used the second color yet as I'm in New Zealand on holiday. Everything looks great so far. Very impressed. 0 of 0 people found this review helpful. Did you? |
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Great colorI love the color prepared just for me and the instructions are very easy to follow. 0 of 0 people found this review helpful. Did you? |
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Turned out greatGot a copper mahogany color. It was mixed perfectly, and I got compliments from strangers on it. 0 of 0 people found this review helpful. Did you? |
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Nice colorI like the color and ease of use, but I'm disappointed in the gray coverage. I have resistant grays around my face and no matter how covered I get them they still pop through. Other than that I'm happy with the product. 0 of 0 people found this review helpful. Did you? |