66,689 Verified Client Reviews |
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Great quality!Loved the quality of the products! My color was a bit more golden then I was expecting. But I will adjust that for the next set. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love the colorJust started my first try of the color. Love the little box it came and also it had all tools I needed. The fact that it doesn’t have a strong smell was terrific. My husband always complain when I have used other brands of the smell. After I blow dry my hair, hair feels silky and beautiful. I recommend this product for doing your own color at home. Also loved the scent of shampoo and conditioner.😊 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsIvette - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Healthy, Easy & Great lookingThe person in charge of my color really listened, gave me good advice and gave me the exact color I wanted. I damaged my hair with another brand of hair color. So this color not only is great at covering the damage, but I can tell that the new hair growing out is very healthy with this. I'm extremely satisfied. I also love the fact that I can put my color on hold. Sometimes the month gets way too busy for me to take time to color. So rather than getting bogged down with extra product, I can put my order on hold and decide what date it should be delivered. Thank you so very much! I wish I had this product before my hair got damaged! 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsF. M. - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love esalonI absolutely love this hair color.!! Adjusting it is nice but I would like it if I could get a program to see the results b4 I use it. 0 of 0 people found this review helpful. Did you? |
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Great colour but leaves hair stickyMy hair is still sticky after almost two weeks. Also notice my hair seems a bit damaged. The colour is great, exactly what I wanted though. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJaselyn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Just NoWas looking forward to going back to blonde. I’m naturally a medium blonde who dyes a little bit lighter and more golden and was hoping for something close to that but this is way darker. I’m not even sure I would call this blonde. Basically my hair is now a very boring shade of light brown. Hoping it will lighten some on it’s own and then I’ll be going back to Garnier Nutrisse Honey Butter. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJamie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
DarkerI asked for a light brown color & somehow I ended up with close to jet black hair. Not sure how I’ll be able to go back to a lighter color without damaging my hair. Also when I washed my hair I noticed a lot of hair started to fall, the chemicals they sent smelled super strong, had to go outside in 20 degree weather because the smell was making me nauseous. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandy - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Not good disliked color.Please cancel my account. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMari - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Worth every pennyThe care of the color team helped several times. I ordered the wrong color and I was guided to the right one and sent a new one at no charge! My hair was a mix of gray,blonde and white...used box blonde, not pretty and so dull.. My hair is now a blonde with vairied beautiful shades of blonde and has more shine. The box sent is too good, so many extras 🤗 I am 70 and the color process is so easy with instructions. Gray hair is beautiful, but not for me.🌝 Thank you! 654 of 691 people found this review helpful. Did you? |
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Great color! ( Light Brown)eSalon exceeded my expectations! My colorist did a wonderful job with my color. Thanks 1 of 1 people found this review helpful. Did you? |