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Custom Color Set
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66,689 Verified Client Reviews |
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UnimpressedColor was NOT as shown. Never received a call from a colorist to discuss my initial color order, as advertised. It does not cover gray well. The only positive thing is the gal who canceled my future orders was very pleasant. Overall it was a bad experience and exactly like buying drugstore color. I'll stick with John Frieda color. It's a much richer color that lasts. I doubt my review will be published. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShelley - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Dull & LifelessThe color didn't come out as light as I wanted and made my hair just look dull and feel lifeless. My normal colorist had to correct the disaster on my head. Would like my money back and no more orders. Cannot find how to do that on the site so here is my first request attempt. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimber - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Gray coverageDid not have much gold tones this time plus it is weak covering the gray around the hairline for more than 2 weeks. Nice and easy covers better 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Amazing productHave been using these products for a few years now, amazing colours easy to apply does exactly what it says and customer service is second to none so if you're new to colouring your hair or looking for a change of product I would strongly recommend this company. The personalised packaging is good quality 0 of 0 people found this review helpful. Did you? |
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GORGEOUS COLOR!!I absolutely LOVE this color! It is super rich and vibrant, without looking fake. I got tons of compliments from random strangers who definitely thought it was natural! I cannot believe how shiny and healthy it made my hair! I finally found the color for me! I am never getting my hair colored at a salon again! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIzzy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Worth every pennyDon’t know how you got the color I needed but ya did. It matches perfectly, didn’t damage my curls, and left my hair shiny. 0 of 0 people found this review helpful. Did you? |
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Finally!This has to be the best hair color I've ever used! I have a few grays starting to come in and this stuff covers it and lasts! I've found I have to color my roots less using this product and am able to go longer between. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
ProductLove the product. Very user friendly 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEllen - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Rich Salon Quality ColorI've had to trim my budget and it helps to be able to use a professional quality product. Lots of compliments! 0 of 0 people found this review helpful. Did you? |
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Good stuffEasy to use, does a good job. 0 of 0 people found this review helpful. Did you? |