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Custom Color Set
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67,132 Verified Client Reviews |
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great job finding my new color!I am happy that the ideas I asked for were heeded and the color works for me! It is such a nice idea to design your own color! Kudos 0 of 0 people found this review helpful. Did you? |
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Hair colorIt is so easy to use. I love that you can change your color a little bit or a whole new color. Total coverage. Great.. 0 of 0 people found this review helpful. Did you? |
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On PointI love my color. 0 of 0 people found this review helpful. Did you? |
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Perfect ❤️So today I used my personal colour treatment.. I was a little anxious during the development time as my hair seemed to go very dark... after washing the product off my hair I was left with the most fantastic natural blonde 😍😁😍 0 of 0 people found this review helpful. Did you? |
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So HAPPY with my new ColorI did a complete color change from Blond to Red and let me tell you my hair was a color mess and now it looks amazing, if I do say so myself. I was so afraid of HOT ROOTS you know where your roots are totally bright and the rest of your hair is normal...did not happen, my roots were the same color as the rest of my hair. It's a little pricey if you are used to Drug Store color, but well worth it in my opinion. Love to all...Kim 0 of 0 people found this review helpful. Did you? |
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it was goodI like the bit of highlight however it does seem dark. Darker than before. I like a touch of auburn but wish it wasn't so dark in general. 0 of 0 people found this review helpful. Did you? |
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Did not cover my gray hairI’m very disappointed with the outcome of my hair coloring. The grey roots were not completely covered and to top it off the color that did stay is a reddish brassy red. I absolutely hate the red and in my original comment as I was filling up my initial order was how much I hated getting a reddish hue. I also indicated that I have hard to color grey hairs. I followed the instructions correctly and am jus so upset with the outcome. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRoma - We truly appreciate your feedback. We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very disappointed in products and customer serviceI have a lot of gray and from the get-go, I told esalon I needed permanent color to combat the grays. After a couple months, I was still noticing my grays coming through soon after application (even washing with cold water and doing ALL the things that you’re supposed to do to get long lasting color), so I reached out and come to find out esalon is sending me temporary color. In what world is temporary color used to cover gray? None. They switched it to permanent after I reached out twice unhappy and guess what, shocker, I still was unhappy with the coverage. So I canceled. I do not recommend. You are probably getting hustled like I did. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKassie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Something has changed!I have loved eSalon hair coloring and have always had great results up until the last shipment. I have my hair dye on auto ship for every 10 weeks and I can normally go over those 10 weeks without noticing my gray showing before the next coloring. With the new formula, my gray is already showing and my next shipment has not even been shipped out yet. The product is not lasting as long on this new formula. I have added the hair tent to my order in case this happens with the next shipment. But, I will not continue to order the product if it is not going to cover my gray like it did before this last shipment. The benefit of coloring my hair myself is to save money. With me having to buy the color plus the hair tent, I may as well have it professionally done in a salon and not have to worry about doing it myself. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBecky - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not quite what I was hoping forI was really looking forward to a rich Dark purple/ blackish, But it ended up more red/brown with a tiny tiny tint of purple ... usually I’m blown away with the results of my colours but this time I was disappointed :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelsey - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |