66,934 Verified Client Reviews |
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Incredibly happyI was a bit hesitant about ordering my color online. But wow! First of all it came in a fancy box with my name on the instructions and bottles and my color came out Perfect.... Give it a try. You'll love it! 14 of 14 people found this review helpful. Did you? |
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Fantastic ProductThis arrived in my first box from eSalon ever and everything was very custom, in a lovely box. What I loved the most is they even included stain removers and stain protectors. The dye and developer mixed with ease, the application is not messy at all. The instructions - whoever thought of the little stickers is a genius. Such a small thing and makes it all easier. The dye did not run down the drain each time I showered - which all shop bought dyes always did for me. It is a hair salon quality product and I love it. Oh and - I have adjusted my colour slightly after first use and it is perfect now! 20 of 21 people found this review helpful. Did you? |
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Color update!Thank you so much for customizing my hair color the color is perfect! 9 of 9 people found this review helpful. Did you? |
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Best colour I’ve used!I’ve been dyeing my hair for 30 years, and I think this has been the best product I’ve used. It covered all my annoying greys..and gave me the warmth and shine that I wanted. I am so pleased with my ‘light brown, mahogany copper’ - I love it..and I’m so glad I decided to take the plunge with this customisable colour service. Thankyou so much. 12 of 13 people found this review helpful. Did you? |
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Grays not coveredI like the color itself but it did not cover all my gray. I am very disappointed as I followed the instructions to a T and was so excited for results but my gray is clearly showing thru 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsChristi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Purple HairThis shipment turned my hair fucisa purple color, not auburn red 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
The outcome wasn't satisfactoryWell, it's too dark on my hair. My family even didn't realize I color my hair. I expected more change. I can say the quality of the product is good. It didn't damage my hair. Also, I feel my hair is smoother after coloring but the color itself didn't go as I expected. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Nasrin! We are sorry to hear that your color was too dark. Please check your emails, we just got back to you to help you further. |
Awesome company, gorgeous results!E-Salon has been my go-to for fantastic hair long before the Pandemic. It's been a game-changer, especially considering the exorbitant salon costs and frequent appointments I used to endure. Their professional-grade products, accompanied by detailed instructions and support, have truly transformed my routine. One impressive feature was the toning mask included in my highlights kit, which not only prevents brassy tones but also doubles as a post-highlight conditioner. Even my colorist was amazed when I mentioned it! The compliments I receive on my color are constant, and it always surprises people when I reveal that I do it myself. The support from my e-Salon colorist has been exceptional; I can ask questions and receive detailed email responses, even with her direct phone number for more personal discussions. Their proactive approach, like calling to confirm orders that might overlap or helping me adjust my auto-ship frequencies, has made the experience incredibly smooth. Plus, temporarily un-enrolling and re-starting is hassle-free since my information is securely stored in my account. I can't sing enough praises for e-Salon - they've earned in me a customer for life! 20 of 21 people found this review helpful. Did you? |
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goodgood color 8 of 12 people found this review helpful. Did you? |
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Hair dyeI have used this product on and off for a couple years and I just love it the reason why it is only four stars is because I wanted my hair darker than it is but it pretty much looks the same 0 of 0 people found this review helpful. Did you? |