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Custom Color Set
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66,689 Verified Client Reviews |
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Color changeI love the recent change made on my order. I asked for more red and I got it. The color looks beautiful. 0 of 0 people found this review helpful. Did you? |
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A-mazing!!!Super natural looking and shiny. Love the multidimensional color!!! I will order again for sure! 0 of 0 people found this review helpful. Did you? |
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Love this colorWorks great and lasts longer than store brands!! 0 of 0 people found this review helpful. Did you? |
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Harsh on my hairI used eSalon for a couple of years and found my hair becoming more dry, brittle and less shiny. I tried eSalon color care conditioner and still had dry hair. I went back to the salon for my color and my hair is so much healthier. It is shiny, has more body, and no longer dry and brittle. You get what you pay for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGenevieve - Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Products are of high qualityasI have no complaints about eSalon. They're a wonderful group of professionals who go above and beyond for all their clients. I wanted Blonde hair color & they were able to make up a blonde solution for me. And they really help too! Actual TRUE Blond....or as light as they were able to. I just wanted to go a LOT blonder and after they explained that they are not a bleaching service which is what I realized I would need to get to that color... unfortunately this means . Which I completely understand of course. I DO need to say that their Highlighting IS the blonde color that I wanted to achieve. But ALL over my head & that would mean I'd have to purchase probably 5 kits all at once which is impossible & pricey. This is a WONDERFUL service & company & when I am ready for something different I shall be returning!!! I also need to mention that all their products are of high quality too! My absolutely FAVORITE products that I will continue to purchase are the Toning Mask, Color Enhancing Mask, Leave in Conditioner. But my all time FAVORITE FAVES is the Camo Mist!! I've never ran across a product like this that does its job perfectly & it doesn't feel like I'm breaking the bank when purchasing these. I also must mention that I am in LOVE WITH THE SCENT OF THEIR MOISTURE MASK & LEAVE IN CONDITIONER. So fresh & clean scents!!!!! 0 of 0 people found this review helpful. Did you? |
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Fades fastFades fast but still healthier for hair and cheaper than going to the salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Natural colorI was amazed at how natural the color came out. At first I was nervous seeing how dark the color started to develop. I had a bad experience with box dye making my hair almost black, or a lighter brown with hot roots. The color came out a beautiful chocolate brown. It didn't cover some of my greys at the temple, but that's user error. Next time I'll leave it on longer. Other than that I'm happy. Thank you! 0 of 0 people found this review helpful. Did you? |
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Custom color setThe color was much better this last time. I would prefer even a bit lighter. Is there a reason my hair seems dull and dry? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaurie- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
DisappointedColor made hair very dry. Followed instructions but it didn’t come out as well as the first time I ordered 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Looks more pink than auburnCould of bought a box at the store for a better fit. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |