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Custom Color Set
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66,754 Verified Client Reviews |
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ColorMade my hair turn copper red, tried 3 times to change my color and work with a colorist but just couldn’t get it right. I am no longer ordering from esalon. I went back to my hairdresser. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - Thank you for your feedback. We apologize for the disappointing experience you had with our Custom Color. We're always looking to improve our service and products, and truly value everything our clients say. We hope you continue on your hair Color journey and find whats perfect for you. |
Just mehThe first time was great, color was so vibrant - but now, it is not holding to my ends as well and the red fades quickly 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCourtney - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedI was expecting to color all my hair sence it has been a long time since I colored it but when I opened the box it's for just my roots this is very disappointing due to my hair will look horrible if I only do my roots 😭 I wouldn't of paid $25 just to do my roots 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeresa - We never like to hear that our customers are unhappy with the color received, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs. Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Pretty colorLoved the color when first applied, but the color faded over the next two weeks 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Love my 1st PurchaseOnly took 4 days to get here and even before I received it, my colorist emailed me. Didn't think I'd like how dark the color was I picked so she tweeked my formula a bit and was sure I was going to love it. I so did. My hair is shiny and so soft. The color is beautiful, and I have sensitive everything and did not have any problems with the product. The smell isn't even that bad. I've used worse. Believe me, I used to be a stylist. No more store bought garbage, or salon expensive. Thank you Genevieve. I love my hair, 1st try. 😁. The only reason for 4 stars and not 5 YET, is I just did it a few hours ago, so not sure how long it will last. ❤️ This product! 96 of 101 people found this review helpful. Did you? |
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Better than a salon!!E-salon rocks! I was so sick of paying so much money for hair color that was not anywhere near what my natural color is and what I requested and was usually due to what the hair dresser thought I should have. Too blonde, too brassy or too dark, too mono-color. Now it is perfect. Everything is provided for you and although I was nervous about DIY, it wasn't that bad at all! And I love it!! With what I save in a year, I can purchase a plane ticket for a vacation get away. Win-win. 114 of 126 people found this review helpful. Did you? |
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Easy to useI color my hair at home and usually it's a lot of steps to achieve my color. With this, it was much simplier. I only colored my roots so time will tell on how much I love this color. 0 of 0 people found this review helpful. Did you? |
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First Time UserThis was my very first time using eSalon. I liked the color made for me. I have always wanted more of a red and darker hair color, but this color is very natural looking. All my friends and even husband like the color. That says alot for me! Now I am torn whether I should stay with this color or go darker. 0 of 0 people found this review helpful. Did you? |
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Best home colour ever!I have been searching for a colour that came close to my dark strawberry blond for years. I've literally tried every copper red permanent dye on the shelves. Not even my hair stylist was able to give me a custom colour that I really liked. Somehow eSalon has done it. I LOVE my colour! 0 of 0 people found this review helpful. Did you? |
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great product!!love the package it comes in with my name in directions. Beautiful color. 0 of 0 people found this review helpful. Did you? |