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Custom Color Set
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66,689 Verified Client Reviews |
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Just perfectI really enjoy how the products don’t burn my scalp, and there’s no sting. 0 of 0 people found this review helpful. Did you? |
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Excellent tweak of my color choice!On this order I wanted a little more luster to my color. As expected, eSalon not only tweaked my color; they exceeded my expectations. My color is so lustrous, vibrant and healthy looking. 0 of 0 people found this review helpful. Did you? |
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Nice results but chintzy on the extrasVery easy, straightforward instructions to follow. I like how my hair turns out. But would it hurt your bottom line to supply us, the first time, with four Big (I have quite a bit of hair) plastic clips and a generous-sized plastic bib-apron, maybe with a tiny velcro closure for the back of the neck? 0 of 0 people found this review helpful. Did you? |
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My recent purchaseI was very pleased with my color. My stylist hit my color right on. I wasn’t able to print the instructions so I had to keep looking back at my iPad. Luckily a friend of mine helped me out. After coloring I noticed my hair was very nice and soft. Unfortunately the stain remover didn’t immediately remove the color from my face. I really liked getting two bottles of color and developer. It was well worth the money. Also getting everything I needed to color my hair. However I cannot afford to do it again until April. I would like to receive a discount on my next shipment if possible because I understand that I would only receive one bottle of color and developer. Again kudos to my hair color expert on giving me a beautiful color. 0 of 0 people found this review helpful. Did you? |
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Not worth itDoesn’t cover grays. Doesn’t last longer than 3 weeks. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRory - Thank you for your feedback. We apologize for the disappointing experience you had with your hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Asked for blonde ended up with copper redIn my profile I said I wanted to go to a lighter blonde. My color was sent and I ended up with copper red hair. When I reached out to my “color professional” Yvette I was told that none of their hair colors will lighten your hair that I have to do the lightening kit. I asked why I wasn’t told that up front when my profile specifically said I wanted to go lighter? I also asked why my hair is now copper red when that’s not even close to what I asked for and all she did was refund my money and said they could not fix it. The advertised personalized service for your color is not true. No one looked at my profile or specialized anything. And now I have a color I didn’t ask for and no way to fix it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I love it!The hair color I ordered was perfect for me. It had the right amount of ash tones and it neutraliziled all of the unwanted warmth in my brown hair, which I have always struggled with in other at home color kits. Would definitely recommend! 1 of 1 people found this review helpful. Did you? |
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The ease of being able to request a change of color.I’m glad that it’s much easier to request for change of color now if customers wants to go darker or lighter in shade. 0 of 0 people found this review helpful. Did you? |
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Best colour and finishI have been colouring my hair for over 50 years, this colour combination has given me the colour and finish I have never experienced before. I just wish I had tried it sooner xxx 0 of 0 people found this review helpful. Did you? |
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Something has changedI really liked the last kit! 0 of 0 people found this review helpful. Did you? |