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Custom Color Set
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66,689 Verified Client Reviews |
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Great colorGood color, however, the shampoo and conditioner provided wasn't enough to cover my extremely long thick hair. The dying process left my hair rough dry and coarse feeling. I feel if I had more follow up conditioner would have prevented that. 0 of 0 people found this review helpful. Did you? |
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covers well butcovers well and the color was good but hair felt matted in that area when dry 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSue - Thank you for your feedback. While we're happy you're enjoying your color and coverage, we apologize for the disappointing experience you had with your hair color when dry. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Great color, hate the processI had problems with Step 2 of the coloring process. After the color was in my hair for 30 minutes, the instructions said to mix the remaining color with water and dump over my head in the shower. The color in the bottle starts to dry after 30 minutes, so the water wouldn't mix very well. I put it on my head anyway and the goopy mess that slopped out of the bottle splattered everywhere and the fumes were so noxious, I almost passed out. After rinsing and shampooing and conditioning my hair, I then had to spend the next 15 minutes scrubbing my shower and tub with Ajax to get the haircolor stains out. I have never had to do a step like this with any other haircolor, why is this necessary? It is for this reason alone that I will not be purchasing this product again. Other than that, the color looks great and my hair feels soft, looks shiny. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTheresa - Thank you for reaching out to us here at eSalon! We apologize for any inconvenience brought by your color application. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
IAM very disappoint it didn't color my gray very while.I am returning the color you sent. I said tO camcely account. Very unsatisfied. Denise Fattig 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
love itlove this color set. 0 of 0 people found this review helpful. Did you? |
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My gray is gone!1st time @ SF location. I would like to thank Maia & Andrea. They did an awesome job confirming my color. Being a teamwork it makes it more faster to do my hair. 0 of 0 people found this review helpful. Did you? |
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Best thingI love my custom color. I save so much money doing it myself and my hair looks and feels great unlike the drug store home DIY boxes. I get so many compliments on my color and shine! So happy I joined esalon. 0 of 0 people found this review helpful. Did you? |
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the color was perfectI was so pleased to receive this color it took a little longer to put on them an average box color but that’s because it was as if I were in a salon on the I was able to actually do the coloring myself and the results were amazing so much better than any box color I’ve ever had 0 of 0 people found this review helpful. Did you? |
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Love!Love love love the color, love the ease, and love the flexibility with order changes and add-ons. 0 of 0 people found this review helpful. Did you? |
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Easy to use and looks great everytimeLove the product, the color comes out natural everytime I use it.!!!! Saves me tons at hairdressers. 0 of 0 people found this review helpful. Did you? |