66,934 Verified Client Reviews |
|
Sort by: |
Hair turned out much better than expectedI have quite damaged hair ATM (from bleach) and this surprisingly added a bit more shine back into my hair. I Will definitely be buying from here again. So easy to use and i love the step by step instructions and every little bit you get with it, you get everything you need! 3 of 3 people found this review helpful. Did you? |
|
Happy!I am very pleased with my hair color! Even as it begin to fade/change its nice! I do not want auto ship. Thanks! 1 of 1 people found this review helpful. Did you? |
|
NOT AT ALL HAPPYi ASKED TO GO A LITTLE LIGHTER BUT THE COLOR I USED TODAY LEFT ME WITH LIGHT RED ROOTS, DIDN'T COVER MY GRAY. I'M GOING TO HAVE TO GO TO A REAL SALON TO GET IT FIXED. I AM VERY DISAPPOINTED. 1 of 1 people found this review helpful. Did you? |
|
Color didn’t last on my graysThe color was good but within 10 days all my grays were visible. 1 of 1 people found this review helpful. Did you? |
|
|
Response From Our ExpertsClementine - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Incredibly happyI was a bit hesitant about ordering my color online. But wow! First of all it came in a fancy box with my name on the instructions and bottles and my color came out Perfect.... Give it a try. You'll love it! 14 of 14 people found this review helpful. Did you? |
|
Fantastic ProductThis arrived in my first box from eSalon ever and everything was very custom, in a lovely box. What I loved the most is they even included stain removers and stain protectors. The dye and developer mixed with ease, the application is not messy at all. The instructions - whoever thought of the little stickers is a genius. Such a small thing and makes it all easier. The dye did not run down the drain each time I showered - which all shop bought dyes always did for me. It is a hair salon quality product and I love it. Oh and - I have adjusted my colour slightly after first use and it is perfect now! 20 of 21 people found this review helpful. Did you? |
|
Color update!Thank you so much for customizing my hair color the color is perfect! 9 of 9 people found this review helpful. Did you? |
|
Best colour I’ve used!I’ve been dyeing my hair for 30 years, and I think this has been the best product I’ve used. It covered all my annoying greys..and gave me the warmth and shine that I wanted. I am so pleased with my ‘light brown, mahogany copper’ - I love it..and I’m so glad I decided to take the plunge with this customisable colour service. Thankyou so much. 12 of 13 people found this review helpful. Did you? |
|
Grays not coveredI like the color itself but it did not cover all my gray. I am very disappointed as I followed the instructions to a T and was so excited for results but my gray is clearly showing thru 2 of 2 people found this review helpful. Did you? |
|
|
Response From Our ExpertsChristi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Purple HairThis shipment turned my hair fucisa purple color, not auburn red 1 of 1 people found this review helpful. Did you? |
|
|
Response From Our ExpertsAmy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |