|
Custom Color Set
|
66,689 Verified Client Reviews |
|
Sort by: |
|
Love my Color!Compliments on the color have been Awesome! Nice to be noticed! 0 of 0 people found this review helpful. Did you? |
|
GreatAfter three tries I figured it out and it looks great and the color is great. YouTube videos helped a lot. 0 of 0 people found this review helpful. Did you? |
|
Love itI have never been so happy with my color 0 of 0 people found this review helpful. Did you? |
|
Still haven’t matched my colorI like the product but am disappointed to not have found the right color match yet. My hair is a little tricky. When I have a more brown color, the rest of my hair looks red and vice versa. But over all it blends in okay and is better than store bought attempts 0 of 0 people found this review helpful. Did you? |
|
Great, but fadedColor was great and covered my blonde streaks, but faded a couple weeks later. Even using esalon shampoo and conditioner. 0 of 0 people found this review helpful. Did you? |
|
Closest thing to pro color I've ever foundLet's face it. You look great after a salin visit... but it's very expensive. E salon has developed a way to get that salon hair experience.. at home! 0 of 0 people found this review helpful. Did you? |
|
Color was nto as describedThe color came out reddish brown and I asked for ash dark brown. I also stated that I did not use permanent color but you sent permanent color. WHen I emailed and complained it was dealt with quickly but all you did was send me the same color that did not work previously. I would not recommend this to a friend. I am experienced with hair color and very well versed in beauty products. The colorist did nto get my color correct. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsNatalie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
ColorMade my hair turn copper red, tried 3 times to change my color and work with a colorist but just couldn’t get it right. I am no longer ordering from esalon. I went back to my hairdresser. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDawn - Thank you for your feedback. We apologize for the disappointing experience you had with our Custom Color. We're always looking to improve our service and products, and truly value everything our clients say. We hope you continue on your hair Color journey and find whats perfect for you. |
Just mehThe first time was great, color was so vibrant - but now, it is not holding to my ends as well and the red fades quickly 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCourtney - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedI was expecting to color all my hair sence it has been a long time since I colored it but when I opened the box it's for just my roots this is very disappointing due to my hair will look horrible if I only do my roots 😭 I wouldn't of paid $25 just to do my roots 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTeresa - We never like to hear that our customers are unhappy with the color received, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs. Thanks again for reaching out and giving us a chance to help you reach your color goals! |