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Custom Color Set
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66,689 Verified Client Reviews |
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colorlove my color 0 of 0 people found this review helpful. Did you? |
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Love!!Easiest color i have ever had! I wanted an adjustment this time with the season change and it was recieved and exicuted perfectly! Thank you for always listening! 0 of 0 people found this review helpful. Did you? |
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Great productColor was perfect and it was relatively easy to color! No complaints! 0 of 0 people found this review helpful. Did you? |
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Very happy!I love my new color, it's unique and I got compliments on it. It's the closest thing to getting my hair colored professionally without going to an actual salon. I will definitely be signing up for every 4-6 weeks, which is when I start to see a little bit of gray coming in. It's lasted pretty long without fading. Definetly longer than when I would buy the boxed hair dye from the store. And a richer color, plus my hair felt healthy afterwards, not dried out. Thank you so much! 0 of 0 people found this review helpful. Did you? |
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Perfect color!!The correction you made to the first one I received was right on! I love it and am so happy with eSaon!! Thank you!! 0 of 0 people found this review helpful. Did you? |
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Compliments all aroundI got a lot of compliments on the new teak to my color. Overall, happy with the results, though I had trouble with the grays around my hairline. 1 of 1 people found this review helpful. Did you? |
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Good color, not so good for gray hairI love the color I got from your company. The only problem with your product is that it doesn’t cover gray hair that well and it fades after a couple of weeks! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMayra - We’re so sorry to hear that you were disappointed by the coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
BewareI was a 3 year customer and my last shipment was mixed incorrectly. My stylist wasn’t paying attention and doubled the amount of the white power in my kit. It caused a terrible reaction! I immediately turned off my plan and told eSalon what happened. They never followed up with me to apologize or make sure I was Ok. Make sure that you know your product has been accurately measured before you use it! They are going too fast which is causing mistakes at the customers expense!!!! Slow down eSalon!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - Thank you for your feedback. We apologize for the disappointing experience you had with your last order received. We're always looking to improve our service and products, and truly value everything our clients’ say. Keep an eye on your inbox for more information on how we may further assist. We hope to continue helping you find hair perfection in the future! |
Horrible!I followed directions exactly and it looks awful. It did not color my roots well. You can see where my previous color was, that section seemed to grab the color. The color is wrong. I wanted copper red and it gave me dark blond(intense copper) 2 totally different things. I’m debating whether I can live with it or if I should pay to have it fixed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachel - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
I no longer want to receive this product. Thank youI thank you for this product, but I want to cancel auto delivery. Thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients’ say. We have reached out to you via email to see what we can do about remedying this situation. We hope to continue helping you find hair perfection in the future! |