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Custom Color Set
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66,772 Verified Client Reviews |
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Too dark and residues on scalpsI've adjusted color twice but still too dark / black, however gray coverage is good. One constant issue is that the color leaves residues on scalp for a few days after coloring and it also make scalp itchy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYujin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong colorMy hair was supposed to be Ash Blond and it turned out a Chestnut color. Other than the color everything else was great! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - We’re sorry to hear that your color came out lighter than you expected. Not to worry, your colorist is working hard to review your requests, and adjust your next order to a Color Requested. We look forward to crafting your custom color! |
DisappointedThis was my first use and I have about 35% gray, especially around hairline. This did not cover the gray well, I had to use another haircolor 2 weeks after coloring with e salon. Was very disappointed. Color was nice what did color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJane - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Don't RecommendColor did not come out as . Made hair really dry. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelliHope - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColorI’ve been coloring my hair for years and this is the best color I’ve ever used at home. The gray coverage is great and the color stays true with no fading !! 0 of 0 people found this review helpful. Did you? |
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Grey coverageI love the texture my hair now has.I have over 85% grey in my hair.The eSalon formula has covered it all. 0 of 0 people found this review helpful. Did you? |
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I was skepticalBut I’m absolutely in love 1 of 2 people found this review helpful. Did you? |
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Perfect ColorMy hair feels soft, the color was perfect 0 of 0 people found this review helpful. Did you? |
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Gorgeous Natural ColorThis was my first order and use...I have received so many compliments! Finally, natural looking color that is even and lasting! 0 of 0 people found this review helpful. Did you? |
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Gooey HairThe last couple of times I colored my hair, there was a gooey residue left . I had to shampoo my hair 3 times to get it out. 0 of 0 people found this review helpful. Did you? |