66,689 Verified Client Reviews |
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Please Temporarily Stop DeliveriesI am behind with my hair coloring and now have 2 unopened kits. Please discontinue distribution until otherwise notified. Thanks! Chyrell English 0 of 0 people found this review helpful. Did you? |
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Doesn’t lastI am not happy with the coverage and how the color lasts. It fades very fast and leaves color on my towels when I wash my hair. I expect more for that price. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair All Dried OutI didn’t like the coloring result that was sent to me. The color was a bit too brassy and it left my hair feeling so dry and difficult to manage. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeslie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedMy ends and roots don’t match at all and didn’t cover my gray that well ..... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarey - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good color but bad reactionI really enjoyed the color it gave me, i ended up using the dye three times, however on my third dye I had a horrible reaction to the product. I am only dyeing my dark hair darker and I had never dyed my hair previously but on my third dye my hair was falling out in clumps. no bald patches but insane fall out that it could clog a drain. It was scary and this fall out didn't stop for a long time. my hair became thinner, and because of this i will not use again. Beware! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMorgan - We’re truly sorry to hear that you have had hair loss since using our hair color. You may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
The exact colour I wantedI will order again 0 of 0 people found this review helpful. Did you? |
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1st order, great resultsI’m very excited about this product! The results are beautiful and so shiny. 0 of 0 people found this review helpful. Did you? |
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New color on point!Matches perfect to My picture of what I was looking for, seamless transition from brown to auburn without looking fake, salon quality depth and color! 0 of 0 people found this review helpful. Did you? |
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The very best hair color I've ever used at home!I love this color option. I have very fine hair that grabs red very easily. For the first time ever, I am able to color my own hair without having to worry about it becoming more orangy/red with each passing day. The color remains consistent until it's time to do a root touch up. 0 of 0 people found this review helpful. Did you? |
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In loveI just used my first kit today and I absolutely underestimated how great it’d come out. My hair looks healthier and shinier than before. I honestly love it so much. 100% recommend. 0 of 0 people found this review helpful. Did you? |