66,689 Verified Client Reviews |
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I was skepticalBut I’m absolutely in love 1 of 2 people found this review helpful. Did you? |
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Perfect ColorMy hair feels soft, the color was perfect 0 of 0 people found this review helpful. Did you? |
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Gorgeous Natural ColorThis was my first order and use...I have received so many compliments! Finally, natural looking color that is even and lasting! 0 of 0 people found this review helpful. Did you? |
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Gooey HairThe last couple of times I colored my hair, there was a gooey residue left . I had to shampoo my hair 3 times to get it out. 0 of 0 people found this review helpful. Did you? |
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GraysOverall the color was spot on However, covering the grays lasted thru 3 shampooing Will cancel and return to the salon 0 of 0 people found this review helpful. Did you? |
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Did nothingI wanted to go a shade darker than my current color. My hair was med gold brown with highlights. I confirmed with a stylist before I got my color. It is the same color as it was and barely covered my highlights. Highly disappointed for the main reason I wanted to cover highlights and go darker again. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsAshley - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorI was eager to try this product. I have two issues with this product. First, I placed my order for buy one get one, but when I received my product, I only received one bottle. I then called the company and asked them where was my other bottle. The Rep stated that since I was only doing my roots. I will not get another bottle. I then asked why wasn't that spelled out while I was ordering? I got no answer. Second, I put the product in my hair and left it on for the allotted amount of time, it looked great, but two weeks later grey hair started popping everywhere. That was a waste of money. I won't be purchasing this product again. If they improve it, maybe, I'll try it again, but for now, I'll go back to my store bought hair color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Exactly what I wantedI love everything about this! The color was perfect, the kit had everything I needed, and it was easy to do the color myself. 0 of 0 people found this review helpful. Did you? |
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Great salon quality color !My esalon colorist blended me the perfect shade of a copper and strawberry blond that used to be my natural color. The gray coverage is so much better than the store box kits. I also love managing when I receive my color kits. 0 of 0 people found this review helpful. Did you? |
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Love the new textureI am thrilled with the new texture It is easier to use and much less messy. I wish It had come out sooner. I recently moved and I have Multiple Sclerosis so my hands don't work all that well. And I got the old formula in several places in my new bathroom. I love your company and my color and you made it even better☺️ Thank you Teri 0 of 0 people found this review helpful. Did you? |