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Custom Color Set
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67,132 Verified Client Reviews |
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E Salon Custom hair colorLove the color but doesn't cover the graying hair. I don't need the highlights anymore as the gray is dimensional 0 of 0 people found this review helpful. Did you? |
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Best colorI loved the color and the way it comes, I was really impressed by the presentation of the product, perfect in every detail . I have no talent for DIY then I found really complicated to die the back part of my hair. The only thing I would complain is the smell, it’s a bit stronger then the one I am used to. I’m hoping that the color last long because it’s lovely. 0 of 0 people found this review helpful. Did you? |
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DarkI do not like the color. It is way too dark. Does not even look brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDorothy - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not like!I ordered dark red mahogany for my hair, came out black with no red tones! Now I have to strip my hair color, thanks to eSalon! It also made my head very very very dry!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not bad but not great eitherThe colour came out darker and brassier than I would have liked, I will give it another try but I will abandon it if it doesn’t work this time 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaram - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
UghPretty color like alit but my hair in middle so dark and my roots and ends are so bright. I love color on ends and top but my other hair looks black. I followed a instructions. Exactly. Even in shower. So upset. Can't wear hair down now. So disappointed and embarrassed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristiane - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
ColorThis is a good product but I like to change things up every once in while. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCari - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about wanting to change things up. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Does not cover grey hairI have tried your product twice now and both times I still had grey hair that was not fully colored. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngelia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
much better 2nd time aroundthe color was perfect the 2nd time around. its the 0 of 0 people found this review helpful. Did you? |
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ExcellentI was reluctant to purchase hair color online but the outcome is perfect! 0 of 0 people found this review helpful. Did you? |