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Custom Color Set
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66,793 Verified Client Reviews |
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Was almost totally satisfiedWas completely satisfied except for my roots where my grey was showing. Color turned out great but grey cover up was a quite a bit lighter. Was a copper color & rest of hair was drk brown/mahogany/violet. Was looking for more violet than the mahogany because my hair turns more reddish no matter what color I try. Like the dark color, almost a plumb/ violet with the darkness of the dark brown as well. 0 of 0 people found this review helpful. Did you? |
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Great shadeGreat shade but would prefer a couple of shades darker good performance product 0 of 0 people found this review helpful. Did you? |
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Great Color...Super color. One concern is the incredible small amount of conditioner included. I have long thick hair and it barely covered 1/3! 0 of 0 people found this review helpful. Did you? |
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SurprisedI have pretty long hair and it was way more formula than I needed seemed like a waste. Felt bad to throw so much away. Wanted to use it throughout my hair. 0 of 0 people found this review helpful. Did you? |
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SlimyIt's been a week that I colored my hair, and I still have flashbacks about trying to rinse it out! I followed the instructions to the letter but when it came to rinsing it out, it was awful! It felt slimy and took a total of 45 minutes to get it all out. I hope it hasn't ruined my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not a colour I would have chosenI got this order because I didnt like the first order that came This one is worse instead of being a Auburn red as I asked for it's got a weird purple tinge to it Not what I wanted Please cancel all future orders 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You custom color. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
husband hates color doesn't look goodcolor doesn't look good cancel further order want refund 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No change in colorI am very upset that I put dye on my hair just for it to look exactly the same. Yes, my hair is dark, but I put that information in and also uploaded pictures of my current hair assuming the colorist knew what they were doing. So if my hair was too dark to be colored I would have hoped someone would explain that to me. There is no difference in my color and I feel like I wasted time and money and inhaled chemicals for no reason. Highly disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexandria - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Very happy I found this productI saw this product online & decided to give it a try - loved the training session with my colorist - I learned so much during that appointment. I have very resistant grays but still wanted to try the demi-permanent color. The coverage wasn’t 100% the first time & the colorist was able to adjust the color for my first shipped order. The biggest challenge is applying the color for yourself so it takes a couple times to feel comfortable with the process - you improve each time you do it. I highly recommend this product! 16 of 17 people found this review helpful. Did you? |
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Best dye everI will never use anything else except this. The color is so spot on. The whole matching process and being able to talk to a real person to help me is such a cool thing. Such a great company! Looking forward to ordering again :) 0 of 0 people found this review helpful. Did you? |