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Color Set
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66,793 Verificado Comentarios de clientes |
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Not the colour i wantedI ordered golden brown colour and the colour turned out to be my natural hair colour. Instead of making my hair lighter it made it darker! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAL. - We are sorry to hear that you were disappointed by your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Faded after one wash. Difficult greys on hairline still showingFirstly - the experience. The box, the 2 pairs of gloves, the stain guard and the stain remover.. and a separate bottle for roots and ends! For a locked down bored housewife it brought a bit of the elegance of a salon to the house. BUT, one wash in and the colour is notably less vibrant, barely looks like it’s dyed at all, and the greys at my parting/peak are still clearly lighter. The hair feels soft from the overall treatment/shampoo/conditioner, but if the colour washes out after 2 shampoos then it doesn’t matter; does it? Will not use again. Honestly 5.99 box dye Might not be gentle, or glam, but it’ll actually colour your hair and that’s surely what you want. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYvette - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Amazingly impressed!I wasn't really sure what to expect and was very nervous but figured, hey - in these COVID worrying times, if it was a disaster, did it really matter? The results were in my opinion, and for my customised set, perfect. Any grey was completely covered and the colour blended in perfectly, I was amazed, I don't know what I expected but it really was great and as good as when I walk out of the salon. But there are cons. The application is tricky and not for the feint hearted. I have good experience with hair and I found it challenging - any video you watch of someone doing it makes it look simple, it isn't and if you have someone you trust to do it with you that might help. Secondly - the smell of ammonia, I wasn't expecting that old-fashioned hairdresser smell, just mentioning that. Thirdly - the feel of the hair after it was washed and before using conditioner was alien to me; it was very dry and how bleached hair feels. Once conditioned it was ok and with each wash it improved until I didn't notice it anymore. And finally, a warning; I decided not to stand in the shower to rinse it off and thought it would be just as easy to bend over the bath. The mistake here is that when following the procedure to work the solution through to the ends for 2-3 minutes, what I didn't realise was how much it was splattering the sides of the tub and surrounding area. By the time this had dawned on me, the colour had stained the acrylic bath. It took a slightly abrasive cleaning product for me to remove the stain from the bath - which left some residual implications on the surface - and some colour that splattered onto a blind I was not able to get off. Just be aware, although now I'm wondering what effect the dye might have on the base of my shower and the sealant. I'm hoping the continuous running water from the shower will stop this from happening. So, overall and in spite of the above, I'm still giving 5* because the colour is amazing and that's all that mattered :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect matchWill oder it again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My thoughtsThe packaging was lovely and so was the product and finish. The down side was I had to use my free bottle as well to get the coulor how I wanted it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorProduct covered up my roots. I wish I would’ve chosen a color with more red tones in it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good colorNo hot roots . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productpleased with how the colour turned out but was hoping for a lighter colour. It turned out light brown instead of the requested golden. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DisappointedColor came out uneven. Roots are a less intense color than the ends. All over blotchy effect. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not very goodFast shipping but the color turned my hair a reddish brassy color instead of lighting it to blonde, had to have it professionally fixed will not buy again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |