67,132 Verified Client Reviews |
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Not for Me!My requested pale / Nordic-type blonde shade is not what I received; instead, I have an almost pink / gold shade and most unflattering to my skin and eye color! The rinse made it worse. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCheryl - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Poor gray coverageImmediately after coloring my hair I saw gray hair around my face and within 1 week all my gray was clearly evident. Not happy with color coverage and shade! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarole - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Mixed feelingsMy hair looked great after coloring, very shiny and soft! My only complaint is that it did not fully cover my grays. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrandy- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Perfect!I had no idea it could be this easy! Freddie noticed that I needed to go a little lighter and he was right on! Thank you for helping me save thousands! 0 of 0 people found this review helpful. Did you? |
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Spot onI received quite a few compliments with this one. My friends say that it's the perfect color. 0 of 0 people found this review helpful. Did you? |
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Reliable Quality Hair ColourOnce again, I am very happy with my personalised hair colouring kit from esalon. Clear instructions & lots of extra little touches, such as skin protection cream & colour removal wipe. The finished effect is multitonal & shiny. Excellect customer support when I needed to change order date. 0 of 0 people found this review helpful. Did you? |
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Awesome!!First kit I got I did not like the way my roots turned out. A very light red. So I contacted eSalon and they changed the Color for the second one. That was spot on!! The gray coverage on the roots was perfect! Love the shampoo and conditioner, felt like you came out of the salon. 0 of 0 people found this review helpful. Did you? |
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Great valueGreat match, coverage and step by step instructions 0 of 0 people found this review helpful. Did you? |
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My colorI love my very own color kits... The color is perfect and much better then store bought!!! Thanks so much y’all 😉 0 of 0 people found this review helpful. Did you? |
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Love!This is the best hair color I have gotten! It was the perfect amount of red while still looking natural with the brunette tones. So happy with it! 0 of 0 people found this review helpful. Did you? |