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Custom Color Set
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66,818 Verified Client Reviews |
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Exactly the color I was looking for!Just sent in a picture with the color I wanted and you matched it better than my own hair salon! 0 of 0 people found this review helpful. Did you? |
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My hair was fried afterwardsI have colored my hair several times with this formula and had experienced some dryness afterwards but nothing major. This time my hair was fried afterwards and it took several hair masks to repair the damage. Even still, my hair feels more brittle and less healthy than before I colored it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thank you for your feedback. We apologize for the disappointing experience you had with our hair color. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
colour was completely offI ordered this and was excited to try it out. Answered all the questions, sent in a photo of my hair style/colour. It took a while to arrive and I finally tried it out. Immediately as it reacted on my hair I could tell it was way too dark. I washed it out after 15mins (reco time was 30) to avoid it getting too dark. The colour is so wrong. It's dark brown, almost black and I had requested a warm med brown. Also, the fumes almost made me pass out. I will never use this again or trust ordering it online. The drugstore brand I have used in past is way better without the hassle and cost of this product. Super disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChris - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HelpI’m still not pleased with the overall color. It still has a lot of red. I’m trying to achieve a golden blonde which I know is hard. It’s a pretty color with beautiful gold tones, but still too much red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWanda - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
not the desired colorWhile the product itself is good and easy to use i isn’t reach the desired color. Instead of being Auburn it just looks black 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlina - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Product received in openMy product received in an open box (seal was damaged) product could be seen. If there's an outer box to pack with the product that will be better. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - Thank you for your feedback. We apologize for the disappointing experience you had with our packaging. We're always looking to improve our service and products, and truly value everything our clients’ say. I will most definitely pass your suggestion along! Keep an eye on your inbox for more details. |
The color I've been looking for!!This is the perfect color! I've been searching for this color for years! With all it's gold copper highlights on an ash mahogany base it's the closest thing to my natural hair color. I've been experimenting with eSalon Demi permanent colors for a few months while in search of a color I would feel comfortable wearing permanently, and this is it!! Thank you so much for all your help! I absolutely love this color 😍 19 of 19 people found this review helpful. Did you? |
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Way easier than I thought!I just wanted a good color match to cover my grey roots but I was afraid that I would get the color wrong or I would burn my hair and scalp or something else diasterous would happen and NONE OF IT DID! The color match was perfect, the communication and directions were great and I knew exactly what to do and how to do it. eSalon made it really easy to follow and provided everything I needed to do the job completely. I didn't even have the dye ring around my scalp that I usually do when I leave the salon ( due to the stain guard and clean up toilette they provided)- everything was perfect and every last detail was thought of! I'll definitely do this again vs going to the salon!! 6 of 6 people found this review helpful. Did you? |
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So easy to use with fantastic result.As seasoned colour user I was sceptical but hopeful about using this product. It's very easy to use and the result was so much better than I expected for a complete colour change. Good overall coverage and colour really matches my natural colour and therefore my skin tone really well. It was right first time which is unheard of for blonde to brown colour I have previously achieved. Very good product arrived quickly. Good website easy to navigate. 0 of 0 people found this review helpful. Did you? |
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Perfect brownI have finally found the perfect brown and the process is easy 0 of 0 people found this review helpful. Did you? |