66,934 Verified Client Reviews |
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Beautiful hair colorI have salon hair color for a fraction of the cost and it's beautiful. My color stays in for for 3 months, looking fresh, I love it. 8 of 8 people found this review helpful. Did you? |
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Just the right adjustment I was looking forThank you for adjusting the color, I really love it! 2 of 2 people found this review helpful. Did you? |
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Great coverage and love the rich colorMy color looks natural and beautiful. Covers grays beautifully!! Best customer service. Highly recommend. 2 of 2 people found this review helpful. Did you? |
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Love the products-BUT….I will not pay $34 for one bottle of color and the developer - I discontinued Thanks anyway Sarah Lowry Texas 0 of 0 people found this review helpful. Did you? |
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DissapointedI left this product on over an hour and it did not cover my gray . 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsGloria - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I love the colorI love the color but can’t give this 5 stars because it does not do a good job coloring my grays. I have followed the directions to a “T” and stil grays are visible after 2 weeks and I am not a frequent hair washer. I try to go 5 days without washing. So I will need to go back to the salon. Again love the color it is perfect just not lasting as long as a salon color. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We’re so sorry to hear that you were disappointed with your gray coverage. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Like the idea, but not the color, yet.I like the idea of only needing to color roots. But I still haven't found the perfect natural looking color for my hair. So far color comes out too copper, too brown, or too yellow - not natural looking colors. Remaining hopeful. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMarie-Josee - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
not for mecolor was leaking all in the box-color was ok but my hair is frizzy and not manageable-I do not want this product 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsTherese - We're truly sorry that your order arrived damaged! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Complicated and bad resultDisappointed—I thought the process was more complicated than my over the counter product. I like the color on my ends, but was frustrated that root color did not cover my gray. I had to redo the roots with left over color. Further I found more gray throughout in the bulk of my hair. I get better results including gray coverage and with easy process from my over the counter. I’ll be canceling my recurring order. Good comments are ease of ordering, timeliness of receipt, packaging, color results where it worked. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSidney - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Thank you I feel beautifulI absolutely love my hair color, it fits me! I feel great. I have a copper ash tone. The instructions are easy to follow, I use the brush and bowl kit from esalon. I've been using the tools and they are great quality. 0 of 1 people found this review helpful. Did you? |