66,866 Verified Client Reviews |
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Exceeded ExpectationsI have long, thick hair and it is turning gray fast. I normally use an entire box for root touch up and two boxes for entire head. When I ordered eSalon, it was time for a full head application. Not only did they send enough to do my entire head thoroughly, I was able to do the last step with what I had left in the bottle. The product feels great going on, thick and creamy. The smell is good and no harsh fumes. No watery eyes from the bleach. I was surprised when I rinsed and dried my hair the roots and ends were the same color. Gray roots dyed are sometimes darker but never the same color as the length for me, so I was pleased. So glad I tried and highly recommend! 0 of 0 people found this review helpful. Did you? |
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Loved the colour!!!I'm very happy with my new hair..very soft and shiny....I love the vibrant chestnut colour!! 0 of 0 people found this review helpful. Did you? |
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Easy and superiorThe colorist took my note about how easily my hair lightens and customized my blend to prevent damage. Even the salon cooked my ends before this. 0 of 0 people found this review helpful. Did you? |
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I dont know how y'all did it!!I finally achieved the hardest color to get - strawberry blond, like the color when I was a kid. Thank you so much. 0 of 0 people found this review helpful. Did you? |
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Great product!It was very easy to use and I liked the products very much, however color was too dark for me. I think it may have been error on my end however, I am going to look into a highlight kit to adjust. 0 of 0 people found this review helpful. Did you? |
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Grays, Grays EverywhereI am loving the color, but it’s only lasting about a week before my grays start to show their ugly face again. This happened with my last coloring too so really I have only been 100% satisfied with the way my very first coloring lasted. I have debated canceling because the store box coloring lasts longer and covers my gray much better than this has and is less expensive. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJamie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not for Me!My requested pale / Nordic-type blonde shade is not what I received; instead, I have an almost pink / gold shade and most unflattering to my skin and eye color! The rinse made it worse. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCheryl - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Poor gray coverageImmediately after coloring my hair I saw gray hair around my face and within 1 week all my gray was clearly evident. Not happy with color coverage and shade! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarole - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Mixed feelingsMy hair looked great after coloring, very shiny and soft! My only complaint is that it did not fully cover my grays. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrandy- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Perfect!I had no idea it could be this easy! Freddie noticed that I needed to go a little lighter and he was right on! Thank you for helping me save thousands! 0 of 0 people found this review helpful. Did you? |