66,866 Verified Client Reviews |
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Hair ColorI liked the color, the grey has been covered, especially around my face. It has turned to a slightly reddish tone, which my hair always does when colored. I will try it again in March and see the results are the same. 0 of 0 people found this review helpful. Did you? |
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Perfect match every timeI have been using esplanade since 2015 and love it. I am a natural redhead and started to Grey a bit. Esalon matched my color and my greys are gone. LOVE IT!! 0 of 0 people found this review helpful. Did you? |
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perfectI gave esalon a hot mess and with your help I got out of the shower like a virgin. Thank you! 0 of 0 people found this review helpful. Did you? |
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ColourI like the colour but would of liked it brighter It’s ok but the colour at the front is not that good 0 of 0 people found this review helpful. Did you? |
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Color is awesome!I love the color, better then I thought ! And it’s good :) But it doesn’t cover grey hair :( Thanks God I have only few grey hair. 0 of 0 people found this review helpful. Did you? |
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Did not cover my stubborn graysI was so excited to try eSalon to cover my stubborn grays. Unfortunately eSalon did not work for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSasha - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Make my hair so StatickyI love the color but it makes my hair so staticky! It is so annoying that I decided to stop using it :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Completely missed the markAfter providing details, current photos and 3 desired color images I imagined I would be supplied with the right kit. I even spoke with esalon prior to make it clear that I want to remove my red tones out of my light brown hair to go to a lighter neutral blonde. The results I endured up with is a darker red shade. My hair seems darker and less bright compared to my natural hair color... Now I dont know what to do...I've uploaded a after photo to show the result. So upset about it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not color grey hairI followed instructions, bought permanent color, but it did not cover my grey roots 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnna - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Please cancel my account. I do not want any more orders.Cancel my account. I do not want any more orders. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTammy - Thank you for reaching out to us. Please keep an eye out for an email from us shortly. |