66,880 Verified Client Reviews |
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Trying to cancel orderI have followed all the instructions given to edit and/ or cancel my order and I cannot edit it on my mobile phone. I had wanted the initial color, not the second one. I wish to cancel any upcoming order . Thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoanne- We truly appreciate your feedback! Upon reviewing your profile, we see that we have already worked to resolve your concern. Please let us know if there is anything else we can do to help! |
Excellent match!!I was pretty nervous, but went for it! Y’all did not disappoint! Thank you so much! I love it and am completely sold! 18 of 22 people found this review helpful. Did you? |
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Best hair ever!Amazing! I get compliments on my hair wherever I go! I love how healthy and shiny my hair is. The shine is unbelievable and my hair is so soft. People are shocked when I tell them I did this at home with e salon. My color is actually better than when I've had my hair professionally done at the salon. 13 of 16 people found this review helpful. Did you? |
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Dried my hair, limp and loosened my curl pattern didn't cover all rootsI wanted to like this product. I noticed my curl pattern had loosened and my hair felt limp and dry as soon as I began the rinse process. Once I dried and styled my hair, grey coverage at the front roots was not fully achieved and the hair was, dry and limp not recommended for curly hair. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsClare F. - Thank you for your feedback. We're so sorry to hear that your hair colour didn't meet your expectations. Your satisfaction is very important to us, and we want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Best Custom Color EVER!!I have been using this color since 2018 and I get compliments on my hair color EVERY SINGLE DAY!! And it's not only when it's freshly done, but even after it has faded for a couple of weeks. I love that this color is gentle on my hair and doesn't have a strong chemical smell to it like some other products I have tried. I highly recommend this company!! 9 of 10 people found this review helpful. Did you? |
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Gorgeous colourSo happy with the even coverage, got so many compliments. Hair feels really healthy and looks shiny too. 6 of 7 people found this review helpful. Did you? |
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Don’t like itIt doesn’t hold the color anymore than the other stuff. And it burns my head. I have tried to cancel. It won’t let me 3 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsTina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Copper Mahogany- LOVE it!!Thank you Danielle for this coloring. My son applied the color and did an outstanding job, better than I could ever do alone. Thank you SO much for this beautiful color. I love it! 7 of 7 people found this review helpful. Did you? |
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So easy with awesome results!!!I was skeptical because I've never colored my hair. I have black hair with about 25%-30% gray making me feel old and frumpy . Going lighter for was not an option for me. So I decided to try the Demi-permanent. The instructions were easy to read and follow. Afterwards, I could not believe the results. I thought it was FANTASTIC!!! I now feel younger and vibrant again. Long lasting too! 6 of 7 people found this review helpful. Did you? |
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Great colorEasy, no smell and great gray coverage. Color was exactly what I had hoped for. 3 of 3 people found this review helpful. Did you? |