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Custom Color Set
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66,866 Verified Client Reviews |
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My hair stylist commends my hair colorand she's a tough one to convince. She said, whatever you're doing, keep doing it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJan - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
very goodMade my hair feel really soft. The color was great, just had a few problems with my stubborn gray. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Not sure of name of the color...This color faded before my first color... so have had to use the tiny ringers to keep it up... not crazy about that... looking to switch to something else... but otherwise, it’s a great looking color..a bit too red-purple for my taste. 0 of 0 people found this review helpful. Did you? |
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Nice colorGray coverage is inconsistent. 0 of 0 people found this review helpful. Did you? |
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Love it!I found it easy to color my hair with salon color kit. I love how my hair feels, not dry or damaged. I do wish the color was a little lighter but other than that I love my hair and the product . 0 of 0 people found this review helpful. Did you? |
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PurpleI have been using esalon for years. This last one I got, I mixed it up and started to put it on my hair and noticed it was purple. Shook it some more, still purple. It was not the right color. I immediately went and washed my hair to make sure it didn’t turn into something crazy. Reported to Esalon. They did nothing, wouldn’t even refund my money for dye I had to throw out. Used Madison Reed instead. So disappointing 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarla - Thank you for your feedback. We apologize for the disappointing experience you had with our Custom Color. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Gray Hair Shining Through!I really like the color but some of those stubborn grays are still shining brightly. Oh well, I guess we’ll have to all get along ;-) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Red isn’t that redOrdered a light brown copper golden colour which looked very copper in the photo. When I had applied my colour it was very dark and not much red to it. After the first wash basically all the red had gone and I’m left with brown hair. I spoke with customer service who said that I can request the exact colour I wanted, which was a redken copper mix. I found this website while looking for the redken colours I needed. Such a shame it didn’t work out. I will say though, that even though it’s not the colour I wanted, it does suit my complexion and a lot of people like it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTiffany - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the same colour as last timeUsed this product last year and was really impressed, the colour and condition was amazing. Re ordered the same and has come out a lot darker and I really dont like it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVanessa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
They won’t stop emailing me to start again!First reason I was disappointed was because the color faded so fast it was like using a temporary tint. But now, no matter how many times I write them and request to stop the emails and the products, they keep sending me emails to start up again, That’s the other reason why I rate them as a zero. No business ethics. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPam - Thank you for your feedback. We apologize for the disappointing experience you had with our Automatic Emails. We're always looking to improve our service and products, and truly value everything our clients’ say. Please keep an eye out for an email with more help. |