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Custom Color Set
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66,880 Verified Client Reviews |
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Natural lookMy experience with ESalon has been great. I do the temporary color, and it always comes out looking very natural no matter the formula I've done. Unfortunately, it doesn't cover gray well, but again, I use the temporary color. That may be different with permanent. 0 of 0 people found this review helpful. Did you? |
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Not what I asked forI sent pictures of the color I wanted to achieve. The color I got was not even close!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
After the second time coloring my hair, it began to fall out in the showerI liked the color the first time I used esalon and ordered the same thing for a second time. The second smelled stronger than the first but was supposed to be the exact same thing. When I used the shampoo & conditioner supplied, my hair felt like straw and it felt like I couldn't get the product out of my hair. Then my hair started coming out in large amounts in the shower. I couldn't even get a comb through it. I had to add some of my own conditioner to be able to comb it and more hair came out. I became terrified when I saw how much hair I had lost. I, fortunately, have thick hair and it is very healthy, but my hair is significantly thinner than it was before coloring my hair with the esalon products. I will never use esalon again!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarcia - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The color didn't come out how I wanted itI love the product however I had it changed so more blue would come through but where my roots were colored has more red in it and doesn't blend with the rest of my hair along with the red i didn't want 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeidi - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Length of colorMy color does not seem to last long. I colored my roots almost 3 weeks ago and they already need to be done again. That does not make me very happy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPam - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color didn’t change much and faded quicklyI love this service but this time it only brightened my color a little bit and it faded out in a week leaving my hair lighter than before dying it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJenny - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair ColourUsed this for the first time was disappointed it covered my greys a reddish colour and the rest of my hair was black,my hair did how ever look really glossy and in lovely condition after using.. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNissa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
NOT DEMI PERMANENTI wanted my hair light brown. My Demi permanent colored hair was fading from when I got it colored at a salon so I thought it would be any easy touch up. My hair went from fading neutral light brown to red brown with lots of warm undertones. I went to my hair dresser to get my hair fixed and she said they sent me PERMANENT hair color because it dyed my roots and she could see a spot I missed and my roots weren’t dyed. Do not buy this is you expect Demi permanent. My order receipt literally said I ordered Demi. Also they didn’t send me enough dye. I barely had enough to cover my whole head. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help. |
Awesome!!!!This is the first time I ordered from eSalon to see what all the hype was about and was presently surprised. My husband who loves coloring my hair (has been doing it for years) makes this our "us" time. He was skeptical because it took a while to apply one color, then wait, apply the next color and wait. But he really loved the way the color came out and complemented me. My hair had volume and shine. I felt great. We did this process the day before we went to St. Augustine, Florida, to celebrate our 42. wedding anniversary. It's been 3 weeks, the color still looks great except for the roots on top of my scalp, they are turning gray already. Maybe my hair grows too fast? Either way, I will definitely order again, maybe a different color. 8 of 8 people found this review helpful. Did you? |
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Fab-u-lousAs a redhead I struggle to find colours to match my original red, I'm still not 100% there but the red I receive from eSalon is fabulous. I constantly receive compliments on what lovely hair colour I have (even from hairdressers) so I would definitely recommend using eSalon. The fact it comes on a regular basis makes it so easy and you can always change your delivery date. One very happy customer. 2 of 2 people found this review helpful. Did you? |