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Custom Color Set
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66,880 Verified Client Reviews |
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LOVE the COLOR!I got so many compliments. I tried something I normally wouldn't and love it. It does fade though unfortunately. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngelica- Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Product is good but can't afford refillsThe product is good and is professional looking but can not afford over 30.00 for refill 0 of 0 people found this review helpful. Did you? |
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Oh hell orange hairMy hair turn orange NOT happy. Please stop future orders 0 of 0 people found this review helpful. Did you? |
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Beautiful color, long lasting results!First time user - the color turned out beautiful and even with all my grays, it has lasted at least twice as long as the OTC brands I had been using. I can't wait to try the highlights! Plus they confirmed the products are cruelty free, which is a deal breaker for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelanie- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Beautiful Color!Beautiful color easy to use. 4 stars only because I felt the color faded too quickly, even when I used to recommended tint rinse 0 of 0 people found this review helpful. Did you? |
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colour came out wrongI followed all the instructions and my hair was not as you promised. I have taken a before and after photo. All my brown that I spent ages (high salon costs of bleaching and recolouring) to get right is gone and a very unbecoming red has emerged after using your colour. I did not want red but dark brown. I send a picture of my colour and wanted my roots to be blended into the new colour. Now my roots are jetblack and the rest is red. I wont buy from you again unless you fix this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHannah - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointingI received my color kit as expected. It’s just a box that mostly contains all the stuff every dye kit contains with one nice exception: there is a little tube of stuff you can put along your hairline to prevent dye stains. It worked very well. I read all the instructions carefully before I began and followed them all without exception but my color turned out badly. I chose an auburn color that wasn’t far from what I had already; it just needed to be refreshed and my grays covered. What I got was a vaguely orange color that didn’t even cover all the gray. My hair feels dry and looks dull. I won’t use the service again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCate - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Definitely won’t order againI was very specific about my hair colour the greys and what I was looking for. Instead they delved into every detail of my hair and ended up sending me a jet black which I was adamant I did not want. As a result of their specialists not listening I will never reorder again or use Esalon. I was very excited and was telling my friends and family about this prior to receiving the product but have told them to stick yo box dyes at least u know what you’re getting. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBaljit - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ammonia smellAlthough I really liked the color, the strong ammonia smell made me really sick. My eyes were watering thr whole time. I wish the colors were ammonia free. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBidisha - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Bad colourMy roots are soooooooo much lighter than the rest of my hair. Following the instructions my roots went super light, there were still greys that werent covered. Even after sending pictures before my custom colour was formulated, the roots were all wrong. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristine - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |