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Custom Color Set
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66,880 Verified Client Reviews |
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complementsI have had complements on the color of my hair. Thanks 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDolores - Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
Cannot get rid of the red!I am now using 100% neutral Dark Blonde and it is still red! I am done! 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Custom Color SetThis color was supposed to last for for 4 weeks. However,after only two weeks, the grays reappeared. Not sure what contributed to that. 0 of 0 people found this review helpful. Did you? |
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Like colorMy blonde ends are still blonde 0 of 0 people found this review helpful. Did you? |
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Nice colorIt was great color and coverage at first but hasn’t seem to stay on the grays. Very disappointed. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMichele - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn’t lastWhile the color was beautiful and my hair was so soft and smelled great, the color wore off in 2 1/2 weeks. My roots came right through. Even the color shampoo didn’t help. For the money I could just stick with the store purchase for half the price. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Hair breakageNot good for fine Nordic hair. I've colored my hair about 3-4 times with this product and my hair has gotten thinner and very brittle from using this hair color - also the natural waves in my hair is almost obsolete. Severe damage to hair, lot of breakage and it is also less elastic than usual. Will take long before the damage is repaired and my hair is back to normal length and fullness. Really sad outcome - had some hopes for this product but it is way too harsh for my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsInger - We’re so sorry to hear that you were disappointed by the results of your color applications. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Still DarkI've never dyed my hair before so I did a strand test from a video I saw on youtube from esalon. I followed the instructions and my hair is still as dark as it was before. My hair is a dark brown and I wanted to dye it to ash pearl. I only rate this a two because my hair did feel a lot softer, but I am disappointed in the coloring. Also I didnt get a product safety and usage pamphlet. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - We truly appreciate your feedback. In reviewing your profile, it looks like you've already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Dream Attained!At mid-40, my long brown hair started looking weak and dull with frizzly gray strands in a pattern just like my dad's. In the last four years, I've spent too much TIME and money in the salon and tried coloring myself off the shelf. But nothing brought back my younger hair until I tried eSalon. My first kit was a great success (if a little messy), and by my second, I had my young hair again! I'm getting better at applying myself and I look great every day. I'm delighted with everything about eSalon. Communication, pricing, and color are perfect for me. It's easy and fast. A dream come true! 44 of 48 people found this review helpful. Did you? |
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Response From Our ExpertsAnne- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Excellent product and servicesI loved the hair color and the packaging for the products. I didn't have enough shampoo for the length of my hair, so I added a sulfate shampoo. Thank you very much. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRenee - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |