66,880 Verified Client Reviews |
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[email protected]I love how it made my hair feel 0 of 0 people found this review helpful. Did you? |
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custom colorlove that this is not just any old over the counter product that anyone can use but my own unique color. 0 of 0 people found this review helpful. Did you? |
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Waited a bit to start ExceptionalI was hesitant but the color, shampoo and creme rinse are the best. I use much more expensive products and they do not do as well. My hair looks 15 years younger 1 of 1 people found this review helpful. Did you? |
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It didn’t do muchMy hair looks just like it did prior to coloring, brassiness and all. I followed the instructions as well as the video for grays. Hopefully next time. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsTiffani- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Great product and companyI think the color is great. The only problem is that it doesn't completely cover around the ears. I'm on oxygen and use a cannula and my husband is the one who applies the color. Being a retired hairstylist myself I think he's scared to put much there because he's afraid that itll stain my skin. I've told him not to worry about it. Anyway. I think it makes the color look more natural. Thank you for making my color to my specs, and changing it up after I do the surveys. I think this is a wonderful product and the employees are always nice acting. 30 of 32 people found this review helpful. Did you? |
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The color is perfect!!!!Mindy was able to send me a color that perfectly matches my natural color and it did a great job covering my grays. The only reason I did not give this a 5 star rating is because I didn't have quite enough conditioner to cover my hair after the coloring was done. There was plenty of shampoo, but I have long hair and the conditioner didn't quite give me the coverage that I would have liked. Otherwise, everything about this experience, so far, has been awesome! 5 of 5 people found this review helpful. Did you? |
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good product, very poor website.The quality of the product is good, but I am not satisfied with the color I chose or I am not as I thought it would be, so the website is limited and does not allow you to select another color. 1 of 2 people found this review helpful. Did you? |
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FadingI know it's normal for color to fade. However, I'm not really happy with the extreme fading for my all over color. I'm concerned that when I redo my roots, that my root area there is going to be an extreme color difference, between my all over color, with fresh root color?? I'm hesitate to receiving my next delivery. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJoni - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Run away!!!!!!!!Worse product I have ever tried. Note to coloutist Freddie D: have you ever thought about a new career path that does not involve making people's hair look like dead squirrels??? 1 of 2 people found this review helpful. Did you? |
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Darker than previous ordersI’ve just these guys 3 times. It looks like the colour has got darker every time. Have now cancelled the order automatic generating and will start again as I have gone from blonde to brunette. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |