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DisapointedThe color was way off. Despite my pointing out in my initial order and 2 subsequent calls to tweak my color, that my hair pulled gold strongly, my color was extremely brassy. I can do better myself with plain boxed color from the drugstore. . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Why didn’t I do this soonerCould have saved thousands of dollars and countless salon hours. This concept and the product are equally brilliant. I am a total convert. 0 of 0 people found this review helpful. Did you? |
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Best color everI Love it. My hair feels so soft and silky 0 of 0 people found this review helpful. Did you? |
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PerfectGreat grey coverage. I love it 0 of 0 people found this review helpful. Did you? |
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ColorThe color was perfect 0 of 0 people found this review helpful. Did you? |
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Personalised ColourI love being able to custom blend my hair dye. I can tweak it slightly and the colourists are amazing. It’s just like going to a salon for colour. 0 of 0 people found this review helpful. Did you? |
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Perfect hair colorThe professionally mixed color was exactly what I was looking for. Did a great job covering my grays. So easy to do myself at home. Highly recommend! 0 of 0 people found this review helpful. Did you? |
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Perfect color. My first time outMy color is perfect. Had absolutely no issues. Instructions were clear and easy. 0 of 0 people found this review helpful. Did you? |
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Custom ColoringHow did I not know about this until now? 100% perfect & will definitely be doing again! 0 of 0 people found this review helpful. Did you? |
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FantasticLove my color. 0 of 0 people found this review helpful. Did you? |