66,925 Verified Client Reviews |
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ColourExactly colour I asked for. Easy to apply. 4 of 5 people found this review helpful. Did you? |
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Not great finishMy roots changed colour the rest of my hair was the same 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Gemma! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Amazing Stylist!I wasn’t initially impressed with the first color set I tried and after a quick email and a few pictures sent to my stylist she was able to adjust my color to exactly what I wanted for my hair. It was quick easy and ended with amazing results! 8 of 8 people found this review helpful. Did you? |
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Absolutely perfectMy colorist suggested something different than I had originally chose when I ordered for the first time. I’m so glad I went with her color because it came out perfect. I’ve had so many compliments on how great the color looks and how healthy my hair looks. I will never use any other color products ever again. I couldn’t be happier with the results. I highly recommend giving esalon a try you won’t be disappointed. Worth every penny. (I’m a little surprised that they don’t charge more for their products) thank you Alexandria you definitely know what you’re doing. 7 of 7 people found this review helpful. Did you? |
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Very good colour!I always struggle getting roots to match ends, but Thibault nailed it! Extremely impressed! I’m not 100% sure about staying this colour as I’m thinking of trying reds again so I’ll be ordering again in the near future but as of now very happy! 6 of 6 people found this review helpful. Did you? |
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GreatThis is my fav colour 4 of 4 people found this review helpful. Did you? |
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Love it ❤️This is the best hair color! I've used it for years and I always get compliments about my hair!! 5 of 6 people found this review helpful. Did you? |
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Arrived too lateAlthough I received an email to tell me it would be a few days late it’s now the 27th Jan (ordered on 15th) and it’s still not arrived. I’m going out tonight for the first time in months and I’m going to have to go to the shops to buy another. Not at all impressed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Kate! We are sorry to hear that your order hasn't arrived. Please check your emails, we just got back to you to help you further. |
Poor Gray CoverageLoved the richness of the color and the shine however the gray did not color adequately. It was a darker color but still obviously an attempt to color the gray unsuccessfully. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSonya - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not worth itI’ll just go to the local drugstore 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGabrielle - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |