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Custom Color Set
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66,903 Verified Client Reviews |
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Custom Color SetThe gray is covered. I am very happy with the product. 2 of 2 people found this review helpful. Did you? |
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Loved!The overall experience was amazing. I asked for a couple changes and the colorist listened and did a fantastic job with matching the color I requested. I highly recommend. 2 of 3 people found this review helpful. Did you? |
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Nice Color!The colors are very nice. And the instructions and ease of application is great! The product is just not made for my type of hair. I have VERY OBSTINATE gray and color just does not stay on it by no fault of eSalon, I have had the same issue with other product lines. But I would recommend esalon to others! 0 of 0 people found this review helpful. Did you? |
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Worst Hair colour ever. Burned my hair & lots of my hair fell out.Worst experience I have ever had with a Hair colour. It burned all my hair so much that I will have to cut it off. I always colour my Hair @ a Hair Salon. This was the first time I didn't & never again. It will take a long time for my hair to recover from this. I am cancelling my shipment STAT. Absolutely devastated as to what this did to my beautiful long naturally curly hair. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Patricia! We are truly sorry to hear about your experience, and we are here for you. Please check your emails, we just got back to you to help you further. |
Way too warmThis looked very orange on my roots that are gray, not loving it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHolly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
It’s redRequested more purple tones. Keeps being red. 3rd time. They even made me pay for extra dye, for it to be wrong. Would be one star, but it didn’t damage my hair so that’s nice. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNinoushka- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has emailed you to get this resolved for you. We appreciate you reaching out! |
Color setGreat coverage and I love my color. I have tweaked it a few times and have been very happy each time I love the packaging and all the special extras provided! 16 of 17 people found this review helpful. Did you? |
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first timehi, i loved the colour result but was a little concerned that it was only for root application as i have never done that at home myself before, i have always done full coverage. i found it ok, but a little difficult to apply to just the roots and was constantly worried that i would get some on the length by mistake. there was a lot of mix left in the bottle at the end which then made me think i had done something wrong, but the colour came out ok, missed a few greys at the front but i think tht was down to me rather than the colour coverage 0 of 0 people found this review helpful. Did you? |
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Gray coverageI love the color but it did not cover my gray. Is there any way that they can help me out with that? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJynifur - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nothing short of a nightmareI would say I get what I deserve ordering color on line but, I think even this is extreme! I sent in before pic of my hair and made special note that I pull red. They supposedly adjusted for that and shipped the color. My entire head is not only red but it is and orange brassy red! I could have done better with a drug store color! 4 days later they have yet to even ship the repair color - I am beyond myself! I’ve not had color in my hair in over 3 years and am now hoping they can even take me back to my original before I applied this mess!! Did I mention I even kicked in extra for the worthless toner and only wanted to go two shades lighter! UGH 😑 SAVE YOURSELF and go to the salon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |