66,880 Verified Client Reviews |
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Much better coverage this time, would still like to have a little shade darkerMuch better coverage this time around, and the color was better I still would like it to be just one shade darker for my new order 0 of 0 people found this review helpful. Did you? |
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Almost satisfiedHi.....I don't like to start out on a sour note , so I won't . Love the color. It couldn't be any closer to my natural color . but it didn't cover the white . It did the grey., but not the.wnite .Go figure . I followed the.directions to.the tee ,so I don't know what happened . Any suggestions ? Thx. P.S. At least it.blends well together. LOL 0 of 0 people found this review helpful. Did you? |
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tried for the first timethe smell was kind of strong, but so far it looks great (day 1). I'll update my review after a few weeks. 0 of 0 people found this review helpful. Did you? |
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Loved the color, but grays still thereI was skeptical about getting a hair color over the internet, but I after I finish coloring, I was shock on how good it looked. I was disappointed in the coverage for my gray hair. Did not cover my gray hairs at all. I have them around my temple of my head. I was very disappointed with that, I had to go get a gray touch up to make it looked good. If it would color my grays hair better, i would probably use it again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoyce - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
No changeHello, I am very disappointed in the product I purchased. It did not cover any of my grey hair. I followed instructions very carefully, unfortunately didn’t work. The same thing happened the last order I placed. I thought I would give it one more try, but basically same results. Sorry to have you tell you, I’m sure I will not be ordering from you again. 😒 Kathy Eckerle 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
It doesn't cover my grays very well.It doesn't cover my grays very well, I still have quite a few still showing, and it fades out within a week 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnita - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not what I was expectingMy hair feels more dry, not happy The color is not what I was expecting, thought my hair would be more gloden blonde & it looks like its light brown w red tint. Not what I was expecting..... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsA - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
beautiful!Very impressed with the beautiful color! 0 of 0 people found this review helpful. Did you? |
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Easy to follow directionsThe directions were very easy to follow. The color was great and my hair really felt good . I am going for a slightly lighter shade next time, but I really like the whole process. 0 of 0 people found this review helpful. Did you? |
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it's perfect now!!!After just one color adjustment, it's absolutely perfect now! 0 of 0 people found this review helpful. Did you? |