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Custom Color Set
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66,903 Verified Client Reviews |
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didn't feel "customized"as you can see, my roots are darker than the rest of my hair. i wanted an all over, one color look, but the colors sent to me for roots and ends were the same color, and now my roots are still darker. didn't feel like a customized color process after all was said and done. i really like the color my ends came out, but i'm highly disappointed with the roots. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSara M. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
StarsI tried to give you four stars but it won’t let Metz 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndrea - Thank you for your review. |
Change colorStill not sure of color. Roots are not out enough to know for sure 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Just like any box color I've triedMy hair is still orange. I only went up a couple shades, asked for the neutralizer to cut down on brassiness. Not impressed, but not surprised I've never found a color that works for me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica G. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too DarkHello, The color ended up being to dark in comparison to the rest of my hair and created an obvious separation of the new roots and my fading highlights it didn't blend in naturally. Also after washing it the tone turned really red, and in pictures my hair looked burgundy. The quality of the hair color is nice but this was definitely the wrong color and too dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAsairet C. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
If you have very long hair...You must order twice... it’s just little.. I could cover just half of my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYujin J. - We appreciate your feedback. We're sorry that you couldn't color your hair as expected. Our Color Experts will reach out to you shortly. Thank you for your patience. |
I was thrilled!I could not believe how nice this hair color is. I have been going to a salon for years spending a fortune and this color is nicer than what I get in the salon. The shine and condition is perfect. My colorist was very prompt in responding to my emails and answering questions also. My only comment is - I had some trouble sectioning my hair and getting to all the roots. I would have liked a more detailed tutorial on how to do this but I guess it takes practice. Thank you so much eSalon. 6 of 7 people found this review helpful. Did you? |
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Finally found what I was looking forI started dying my own hair due to the fact that I had to go to a salon every 2 1/2 weeks to cover my grays, every time 200 bucks.. Color, blow dry, tip, forget about it!! I came across an add for ESalon so I thought why not.. I am so glad I went for it!! I love their products!!! I have told every woman in my family to try it, even if it’s just once. ESalon makes it so easy for you that anyone can do it. I’ve been getting my hair done since my teens, I’m in my 40s and I love the outcome of doing it myself. Oh and you know how I had to color my hair every 2 1/2 - 3 weeks, now I do my hair once a month and only have to go in for a haircut. I will continue to use this product going forward, I really do love it!! You have to try it!!! Even once!! Oh one last thing, my hair is getting healthy again 💁🏻♀️💁🏻♀️ It’s a win win if you ask me ☺️☺️ 3 of 3 people found this review helpful. Did you? |
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Quality Hair ColorThe most important aspect of hair color products is do they perform as promised. In eSalon’s case, the answer is a resounding yes! The actual color is as promised as are the additional products included in the packaging. In addition, the instructions are clear and concise. I have used many different brands in the past, but have now found the one I will return to again and again. 0 of 0 people found this review helpful. Did you? |
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GoodBeautiful colour, cover well the Grey's Ready happy I will order agsiny 0 of 0 people found this review helpful. Did you? |