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Custom Color Set
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66,880 Verified Client Reviews |
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It’s redRequested more purple tones. Keeps being red. 3rd time. They even made me pay for extra dye, for it to be wrong. Would be one star, but it didn’t damage my hair so that’s nice. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNinoushka- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has emailed you to get this resolved for you. We appreciate you reaching out! |
Color setGreat coverage and I love my color. I have tweaked it a few times and have been very happy each time I love the packaging and all the special extras provided! 16 of 17 people found this review helpful. Did you? |
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first timehi, i loved the colour result but was a little concerned that it was only for root application as i have never done that at home myself before, i have always done full coverage. i found it ok, but a little difficult to apply to just the roots and was constantly worried that i would get some on the length by mistake. there was a lot of mix left in the bottle at the end which then made me think i had done something wrong, but the colour came out ok, missed a few greys at the front but i think tht was down to me rather than the colour coverage 0 of 0 people found this review helpful. Did you? |
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Gray coverageI love the color but it did not cover my gray. Is there any way that they can help me out with that? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJynifur - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nothing short of a nightmareI would say I get what I deserve ordering color on line but, I think even this is extreme! I sent in before pic of my hair and made special note that I pull red. They supposedly adjusted for that and shipped the color. My entire head is not only red but it is and orange brassy red! I could have done better with a drug store color! 4 days later they have yet to even ship the repair color - I am beyond myself! I’ve not had color in my hair in over 3 years and am now hoping they can even take me back to my original before I applied this mess!! Did I mention I even kicked in extra for the worthless toner and only wanted to go two shades lighter! UGH 😑 SAVE YOURSELF and go to the salon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not as dark as I was hopingBasically the same color I had 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Lacey, We’re sorry to hear that your color came out lighter than you expected. Not to worry, your colorist is working hard to review your requests, and adjust your next order to a darker tone. We look forward to crafting your custom color! |
ColorColor was too dark. I will change the color before reorder 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichele - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Does the jobCovers the roots and regrowth. Easy to use. 13 of 14 people found this review helpful. Did you? |
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Nice!Color looks and feels nice ! I’m happy with the coverage since they increased it for me. Love that they are versatile and will customize to one’s preference! Thanks eSalon! 12 of 13 people found this review helpful. Did you? |
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AmazingI used esalon colour for the first time. It was easy and turned out beautifully. Very good quality and my hair feels soft and great!!! Will definitely recommend!!! 14 of 16 people found this review helpful. Did you? |