66,903 Verified Client Reviews |
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N/AQuality no different than store bought 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jodie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Coarse and damages hairI followed the directions very carefully, including the "very important final step" of massaging my scalp with leftover color mixed with water for 2-3 minutes in the shower. When doing so, the smell was overwhelming; it made me cough and it made my eyes water. The texture of my hair after washing with the shampoo and using the conditioner can only be described as damaged, coarse and straw-like. I am very disappointed in the condition of my hair following the application of this hair color. The color of my hair itself is great, but I am worried about the condition of my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan E. - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Couldn’t color my rootsIt was a lot of steps to not get any lighter..I will stick to regular box color and the salon when they open again. Not worth $30 for no change. Followed directions completely. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole A. - Thank you for your feedback. We can see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
???I liked the hair color but I couldn’t get the dye to rinse out. My hair felt like oily, straw for days after dying it. That part I greatly disliked. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer C. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Excellent cover up of greySuper luscious coverage, hair feels really radiant and looks great. 1 of 1 people found this review helpful. Did you? |
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I call it quarantine red!With COVID 19 closing down salons I decided to order from eSalon. I forgot how brilliant the color is and so easy to do at home! Thanks, eSalon. 0 of 0 people found this review helpful. Did you? |
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The Absolute BESTI’ve been coloring my hair for many, many years at home. I’ve gone traditional, used highlight kits, formulas to cover gray, mousses, foams, you name it-I’ve tried it. I have very long, medium brown, dull hair with about 15% gray. This kit was $10 to try so I figured why not! The best decision I’ve ever made. I was worried about the 2 bottles, especially since they are 2 different colors with 2 different processing times. Follow the directions. Section your hair. Use the brush for roots and squeeze on small sections for lengths to ends. My color is perfect. The creamy formula made WAY more than it looked in the bottle. Covered my long hair with lots left over. The shiny color is gorgeous. No more gray! Thank you eSalon!!!! 0 of 0 people found this review helpful. Did you? |
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Salon look and feelI love the color and my hair looks as if I went to the salon and spent $150! The color lasts and my grays were covered! Well worth the cost!! 0 of 0 people found this review helpful. Did you? |
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Wonderful colorI love their products. They give you a personal hair color care stylist. Mine is Jennifer and she is great. She responds quickly to my emails and sends what I need to get the color I want. Love their products and service. Well worth the change in not using store bought color. 0 of 0 people found this review helpful. Did you? |
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Love this alternative to the salon!Smell, ease of use, color and simplicity were amazing! Highly recommend! 0 of 0 people found this review helpful. Did you? |