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Custom Color Set
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66,880 Verified Client Reviews |
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DisappointedWas excited to use this hair color after all the hype I read about it. The first time was just ok - color was nice but in 3 weeks, I saw a lot of grey. The second time was worse - I saw grey in several places right after coloring and the brown color was drab. I reached out to eSalon but no response after a few days so I cancelled future orders. I just don't see any improvement over the boxed color I get at the store and it is 1/3 the price! I am not new to coloring - I've been at it for over 30 years. Very disappointed 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJanice- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Never received my orderI am disappointed never to have received my order. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStacie - We are so sorry to hear that your order has not yet arrived. Please keep a look out for an email from us, so we can get you taken care of ASAP! |
It looks terribleI have hot roots. Roots and ends do not match I have colored my hair for years never got it this bad. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
color is perfectI was so nervous, I wanted to cancel before I even tried it! I was so wrong! The color is exactly what I want. My hair feels so silky and healthy. I will definitely stick with this! 6 of 6 people found this review helpful. Did you? |
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WOW!!!!!I am very surprised how spot on the color is based on the information I provided. I was worried at first the color might be a bit dark but I had to wait until morning because I allow my hair to dry naturally. .. BOY was I happy when I styled my hair today....the color was just perfect, shiny, full of body and really looks great ;) Thank you to the associate who put the color together. Very easy to use and great tips on how to color the back of my hair which I have struggled with in the past. Well done and Thank you ;) 4 of 4 people found this review helpful. Did you? |
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Custom Color SetThe gray is covered. I am very happy with the product. 2 of 2 people found this review helpful. Did you? |
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Loved!The overall experience was amazing. I asked for a couple changes and the colorist listened and did a fantastic job with matching the color I requested. I highly recommend. 2 of 3 people found this review helpful. Did you? |
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Nice Color!The colors are very nice. And the instructions and ease of application is great! The product is just not made for my type of hair. I have VERY OBSTINATE gray and color just does not stay on it by no fault of eSalon, I have had the same issue with other product lines. But I would recommend esalon to others! 0 of 0 people found this review helpful. Did you? |
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Worst Hair colour ever. Burned my hair & lots of my hair fell out.Worst experience I have ever had with a Hair colour. It burned all my hair so much that I will have to cut it off. I always colour my Hair @ a Hair Salon. This was the first time I didn't & never again. It will take a long time for my hair to recover from this. I am cancelling my shipment STAT. Absolutely devastated as to what this did to my beautiful long naturally curly hair. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Patricia! We are truly sorry to hear about your experience, and we are here for you. Please check your emails, we just got back to you to help you further. |
Way too warmThis looked very orange on my roots that are gray, not loving it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHolly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |