66,934 Verified Client Reviews |
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I absolutely love my color!This was my first time using eSalon and I plan to stick around! With my color, my skin is more vibrant, not washed out looking! I used store box colors years ago and never had results like this! Beautiful color, soft, shiny, bouncy! Cannot say enough about how wonderful this is! I watched the video’s and had no problem applying the color! I have been smiling and grinning for days and I don’t see it changing for a while! Thank you, Thank you, Thank you!!! 3 of 3 people found this review helpful. Did you? |
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Loved itReally pleased with colour.Will use again 2 of 2 people found this review helpful. Did you? |
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Excellent!Left my hair feeling so soft and shiny, easy directions to follow! Great customer service too! 2 of 2 people found this review helpful. Did you? |
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esalon Custom ColorOnline mail ordering from esalon is very convenient & the customer support is very helpful when I have questions about the website & my customized hair color from esalon. 1 of 1 people found this review helpful. Did you? |
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Healthy hairMy hair feels and looks like I’m 20 again!!!! Thank you esalon!!! 1 of 1 people found this review helpful. Did you? |
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Looks beautifulMy hair looks great ! Makes me look 10 years younger. Love it ! 19 of 21 people found this review helpful. Did you? |
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Yvette S got it right!My blonde hair pulls red and is so tough to work with, in my opinion. Too dark and it looks mousy, too light and it’s reddish. Yvette S. Saw my photos and knew what to do. The custom color she made me is beautiful and matches my hair instead of looking awkwardly unmatched. I’m loving it! 3 of 3 people found this review helpful. Did you? |
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The colour was far too darkThe product was very easy and pleasant to use with no smell at all! However, the colour that was designed for me was far to dark and had a hint of RED not GINGER in it. I requested that I could be made a rich caramel colour that would make my hair look shiny and healthy unfortunately it doesn't! I am willing to have another try at getting the colour right as the dye was nice to use. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Autum! We are so sorry to hear your color was too dark. Please check your emails, we just got back to you to help you further. |
Price increase without warning which means customs charge on top!What started off as an offer of €10 in October 23 in online ad, But ended up costing €23.50 when I filled out my details online😳How did it get to €29.45 by January’24 And a customs charge of €10.47 because of the high cost. No warning. Very disappointing, I’ve cancelled my subscription. 2 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsHi Katrina! We apologize for any inconvenience with our prices. Please check your emails, we just got back to you to help you further. |
Ruined my hair color, I look like a freak.I requested more natural red tones, and not such a dark base. My hair is literally eggplant purple. It is the most horrendous result I could have imagined. I would have gotten better results buying an $8 box dye from CVS. Now I have to slick my hair back in a bun to hide how messed up my hair is. I feel so insecure about my hair, it’s affected my confidence. I have canceled my upcoming plans because I am embarrassed. I have to go to a salon to get a professional to fix and lift the color. I would not recommend this service to anyone who cares about their appearance. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmily - Thank you so much for sharing your feedback. We are truly sorry to hear that you are unhappy with your color formulation and as a result affected your confidence. A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your desired hair color. |